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Everything is fine except that you can't export all comments. I hope to enhance the function of exporting comments.
Hi there,
I'm William. Thanks for your review of Ali Reviews.
As I have checked and seen that one of my colleague helped you export review via CSV file, please kindly check it and let them know if you need further support
Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
William
Ali Reviews - Product Reviews Support Team
Aplicativo muito facil de instalar e de usar! poderia ter versão mais baratas para que todos que estão começado, usem a plataforma.
Hi Bruno,
I'm Raymond from FireApps Customer Support Team, and thanks for your feedback.
As I checked, you are in Starter plan with $9.9 which I believe it is a reasonable price considering all features it is offering.
Also please note that we will continue bringing new features to this plan, so hope you can continue enjoying more.
Should you need any help from us with those, please feel free to contact us via our live chat, or our email at support@fireapps.io.
Best Regards
Raymond
i havent been able to use this app as everytime i try it is give me problem. old version was much simple but this one not so much.
thank you for trying.
Hi there,
Here`s Ethan from Ali Reviews - Product Reviews Customer Support Team. We sincerely apologize for this inconvenience caused.
As I have checked your conversation with my colleague and seen that you are meeting trouble with the version of New Ali Reviews Local Extension, the new extension cannot be updated properly, so it`s the main reason why you`re unable to import review. For further investigation your issue, please let my colleague know about your issue in details via live chat, we're willing to help.
Best Regards
Ethan
Ali Reviews - Product Reviews Support Team
Nice but the free plan is absolutely uselesssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss!
Hi Juan,
My name's Fiona from Ali Reviews - Product Reviews Customer Support Team. Thanks for your feedback.
Regarding to your concern, based on each plan it will have its own limitation. Here you're in Free plan, it's designed for stores that has the small amount of products and the main features of this plan is to import and show reviews with the basic functions. In case you want more features to attract buyers' attention on the products, please consider to upgrade your higher plan.
I have seen that my colleague is following your case, please let them if you need further support.
Regards,
Fiona
Ali Reviews - Product Reviews Support Team
Great Customer service even with the free version! I just downloaded the app, and it gave me some issues. But it was instantly solved by their CS.
EDIT AFTER use: Too many functions are behind paywall.
Hi Mauritz,
I'm Richard from Ali Reviews
Thanks for taking the time to share your feedback with Ali Reviews. On the details of pricing plan, we have provided more information about pricing plan
Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Richard
Ali Reviews by OneCommerce
Easy to use and straight to the point, I just don't like how a lot of the times, the app just stops working.
ich benutze disese app um meinen kundenbereich zu erweitern und das habe ich genossen,und ich mag nicht wirklich das es ähnliche produkte nimmt und nicht genaue,es wäre gut wenn es beim bewerten der produkte es noch besser machen würde...
Hi Ndonda,
Here's Raymond from FireApps Customer Support team, and thanks for your feedback.
Regarding to your concern, "I don't really like that it takes similar products and not exactly, it would be good if it would do even better when evaluating the products", can you please describe it with more details, so I can help you further?
Look forward to hearing from you soon.
Best Regards,
Raymond
bien, pero no me deja editar mas de 9........................................
seria util poder poner reseñas en todos los productos
good app but little expensive
This app helped me add reviews from aliexpress. Customer service is good. However, some of the bulk edit functions could be better
Hi Maya,
I'm Thomas from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for your feedback about Ali Reviews.
For your concern as you want to bulk edit customer name, unfortunately it's not yet at the moment, however I definitely noted your point for concern team to investigate further and try to include it for future update.
At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Thomas
Ali Reviews - Product Reviews Support Team