Ali Reviews ‑ Product Reviews , 14 245 avis
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The app is working great. A lot of cool features and everything is customizable. Also with good support.
Hi there,
My name's Muffin from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Muffin
Ali Reviews - Product Reviews Support Team
Initually I could only download but not upload the reviews from Aliexpress. I contacted on chat my issue and Andy from Firefox went to check my issues. He fixed the problem which may have been my mishandling and I am so thankful for Andy's service. I have now completed about 6 succesfully...645 product to go. Very happy with the app!!
Hi Shoppy,
I'm Matthew from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with the newest version of Ali Reviews.
Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.
Furthermore we highly recommend you to take time to visit our website at https://alireviews.io/ for the latest news of Ali Reviews, which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Matthew
Ali Reviews - Product Reviews Support Team
Lisa you are awesome thank you very much , he help me for my stars in the down. sorry for my english is very bad
Hi Seid,
This is Oscar from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with Ali Reviews.
We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.
Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oscar
Ali Reviews - Product Reviews Support Team
Great customer support. Love having reviews on my site!
I have been a long time customer of this app since beginning. Sad to say these guys are cheats. don't trust them. you subscribe to one plan and there is no guaranty that you will get all the benefits on that plan. then nop... they will just change whenever they want and increase the price and push you to the bottom of the tire. that's what happened to me. I had a higher tire plan with lost of benefits. not with their so-called upgrades. your plans will never be grandfathered. you will lose all your benefits and you will be forced to upgrade or quit. these guys have been doing this since the beginning. so if you are ok wit just losing all your hard work or ready to pay a higher price then stay with them. else go find something else. it's not worth and it does not work half the time. customer support is horrible. if you are ready to wait for 2 to 3 weeks to get a fix then you must be ok else just stay away. I had never thought I will have to leave such a bad review. I trusted them and never knew they don't value their words. because they promised me that all the benefits will stay as long as i am subscribed and they simply took it away. GOODBYE ALI REVIEWS. MAY YOU FIND MORE CUSTOMERS WO ARE READY TO GET CHEATED?
Sorry, I am in no way updating the review. I already uninstalled the app because I found one way better with good pricing and good customer support. and not a rip of.
Also to add and to let all the people know. do not install Ali orders. its a joke at least for now. it does not work properly. does not track inventory. does not follow pricing rules half the time. cannot override products as it doesn't do it properly. in-stock items show as totally out of stock after publishing. out of stock items shows as 100s are in stock. It does not take inputs saved mostly so if you don't publish right away it is lost. It cannot assign to the collection as it does not synchronize with aliexpress. Basically, nothing works properly. I have been asking these guys for a fix with screenshots and all for three weeks now. gave them access to my store and still nothing. they ask the same dam questions every day and send the same replays every day. still asking for the same thing that I provided 3 weeks ago and after that again. First of all, make some reliable and working app then rip off customers. maybe it is a way to provide easy transfer from oberlo offering all free features and low pricing once you are here all changes and you are doomed. Their next target will be ali orders I am sure about that. now I am trying to get back to oberlo and dump all fire apps. but with so many products it's difficult. I think that's what these people want so they can say they have upgraded the app and new pricing screw old customers you will be forced to pay more or quit. Friends, please stay away from there. I am speaking from experience.
Hi Johnson,
Here`s Raymond from FireApps Customer Support Team, and we are truly sorry for this inconvenience caused.
Related to your concern, yes, we did a change in our strategy plan last year which reduced limitation of imported product reviews, and gave more new great functions to old customers under the same price which was at least 10% lower than the new pricing.
Although this change has been considered carefully by our Development team and informed clearly to all customers before publishing, we understand that it could make confusion to loyalty customers somehow.
However, with all the new awesome things we have added and will bring continuously to our app and plans, we really hope and much appreciate empathy from old customers who had installed app before last November when new pricing plan was released.
Last but not least, in order to show our truly apologize, we are always open to discuss further about options regard to new pricing, and provide suggestions about how to apply new features effectily to increase your store's revenue.
Should you need any help from us with those, please feel free to contact us via our live chat, or our email at support@fireapps.io.
Best Regards
Raymond
The Best way to do it! I can see and count how many reviews that my products can receive and Ali Reviews make it easier.
The customer serviceis absolutely the best. They are verey fast to answer you whenever you ask for help. This app is very good!
Hi there,
Here's Robert. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Robert
Ali Reviews - Product Reviews Support Team
AliReviews it is a great app, allow us to easily manage product reviews and show it to potential clients. Also, client support is fast and great
Hi Jonnathan,
I'm Laverna from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.
To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.
Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Laverna
Ali Reviews - Product Reviews Support Team
Amazing app and support, i recommend it.
Violette is a amazing attendant, she is very attentive and polite, thanks!
Hi Leonardo,
Here's Kyle from Ali Reviews. Thank you so much for your greathearted review
We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.
Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Kyle
Ali Reviews by OneCommerce
je débute dans le e-commerce et Lisa, l'assistante était réellement au petit soin pour moi. Toujours disponible à n'importe quel moment pour nous rendre service. Je recommande vivement cette application.
Hi Nicolas,
Here's Roger from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our latest updated version as Ali Reviews.
In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Roger
Ali Reviews - Product Reviews Support Team