Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Avis (14 754)

Note globale
4,9
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
27 décembre 2018

The support for this app is a joke. Pray you don't get assigned to "Ken." He can't speak better English than a 3 year old child and tries to get you to upgrade plans. The level of incompetence of their support makes this app not worth the investment.

BuyShopDeals
États-Unis
12 mois d’utilisation de l’application
16 juin 2020

scam , when you install it you see you have all the best feturein the 9.99$ plan after you pay the most importent feture are not including any more

UzoShop
Canada
12 mois d’utilisation de l’application
FireApps a répondu 17 juin 2020

Hello Dor,

I'm Kate from FireApps Customer Support Team, and I am very sorry for the inconvenience may caused to you.

Firstly, I have checked your conversation with our ...

3 juin 2020

They removed the free plan after I installed the app and imported the reviews. There are better apps for product reviews like Ryviu.

OISRO
États-Unis
11 mois d’utilisation de l’application
FireApps a répondu 3 juin 2020

Hi Fadhl,

I'm Raymond from FireApps Customer Support Team, and I am very sorry for the inconvenience may caused to your store.

First of all, as I did check, you were still ...

15 décembre 2023

Donot buy this stupid app. The 24/7 help is hit and miss and their new app upgrade is so glitchy. I paused my subscription only for a few weeks and had to customise all teh settings from scratch. This app definitely slows the load speed as well more than others.

Cuddly Stamps
Royaume-Uni
11 mois d’utilisation de l’application
FireApps a répondu 18 décembre 2023

Hi Shahid,

I'm Tommy from Ali Reviews and we personally apologize for this unexpected experience with our app

- Pause the app will not affect your current app setting, its ...

16 septembre 2018

if you're thinking of using this app, please don't

support is so bad that they don't even answer any of your messages, i had to report them to shopify so they can leave a message on my behalf

app is always lagging and support isn't even there

Diyket
États-Unis
11 mois d’utilisation de l’application
27 octobre 2020

these guys are SCAMMERS, this is 3rd time I get scammed by their tricks, I don't even know why Shopify allows this, I was forced to pay twice as much as I should have for things that I didn't even wanted, they will tell you if you get this plan you will be able to import reviews from CSV, but after working on it for hours and then I try to import it says (max 20), MAX 20? I could do that on my ...

HiCuteSkin
Arabie saoudite
10 mois d’utilisation de l’application
FireApps a répondu 27 octobre 2020

Hi there,

Here's Raymond from Ali Reviews - Product Reviews Customer Support Team and we are truly sorry for this inconvenience caused.

Regarding to your concern, I would ...

Modifié le 18 janvier 2024

One of the worst companies and apps we have ever dealt with! After the initial 7 days free trial, we were placed on a plan costing $19.90/month where you can collect 1500 reviews per product (they claim we selected it, which is not true). We are a small company selling specialist garments that few people want to leave reviews for, so we have collected a total of 10 reviews in the 7 months we used ...

XBODY UK
Royaume-Uni
9 mois d’utilisation de l’application
FireApps a répondu 16 janvier 2024

Hi Ellen,

I'm Alex from Ali Reviews and we personally apologize for this unexpected experience with our app

- For the issue that there's no button to export the review, so I ...

Modifié le 5 juin 2020

I have been a long time customer of this app since beginning. Sad to say these guys are cheats. don't trust them. you subscribe to one plan and there is no guaranty that you will get all the benefits on that plan. then nop... they will just change whenever they want and increase the price and push you to the bottom of the tire. that's what happened to me. I had a higher tire plan with lost of ...

Blindly Shop
Canada
9 mois d’utilisation de l’application
FireApps a répondu 5 juin 2020

Hi Johnson,

Here`s Raymond from FireApps Customer Support Team, and we are truly sorry for this inconvenience caused.

Related to your concern, yes, we did a change in our ...

3 mars 2018

This app has bugs. I changed in the settings to not upload an avatar to my reviews and it doesn't even work properly.. When I delete all of my reviews from the dashboard they still show up on my store. It also doesn't resize well enough on phones. This app is a headache..

Petrhomb
Lituanie
8 mois d’utilisation de l’application
11 mars 2020

I used to like this app when I used to have more than 100 products in my stores and I was at their essential plan. Now, I've deleted most of my products and currently have 100 products in my store and downgrade my plan to a starter plan which has a 100 product limit. But still, they keep making me upgrade my plan because they still count my previous import history which doesn't make any sense. I ...

Advanzdeals
États-Unis
8 mois d’utilisation de l’application
FireApps a répondu 12 mars 2020

Dear Rey,

Here's Anna from FireApps Customer Support team, and I deeply apologize for the inconvenience may caused to you.

First of all, along with our update in version 5.0 ...