Ali Reviews: Kudosi Reviews

Hi there,

I'm William from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
William
Ali Reviews - Product Reviews Support Team

Hi Ryan,

I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews by OneCommerce

Hi Leonardo,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

Hi Taimane,

Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce

Hi Joren,

Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce

Hello Annabel,

Here's Kate from FireApps Customer Support Team, and I am very sorry for the inconvenience caused to you.

I did a deep check on your situation, and please let me explain it clearly for you.

First of all, the charge was processed on Shopify side, and when you approved it, Shopify would give you a notice about the price and date of charge. Next, you approved the Essential plan, and used our app in the whole month. Therefore, it is impossible for us to refund this charge.

We truly understand that you feel confused, and upset with the situation. Of course we really want to help you as always, but according to our Policy and Shopify payment Policy, we could not process the refund this time per your request.

Please refer to our Refund policy here for more details: https://help.fireapps.io/en/articles/2001280-payment-refund-policy

Besides, for your information, we are providing 3 plans (Starter/ Essential/ Premium), and Starter plan is charged for $9.90, so information you received from our advertisement is true. If you had chosen Starter plan when installing, I am 100% sure to you that you would have not been charged more than $9.9.

Thank you for your understanding, and if you have any further concern, please feel free to contact us via our live chat, or email at support@fireapps.io

Regards,
Kate

Hi there,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

Hi there,

Here's Seri from Ali Reviews - Photo Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - Photo Reviews Support Team