Note globale
4,9
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
9 janvier 2022

i love the support from this app 5stars for sure, i was having alot of problems and support was real good app will help validate me store give it a try 7 day free ez to learn

Hobogadgets
États-Unis
7 jours d’utilisation de l’application
FireApps a répondu 10 janvier 2022

Hi Peter,

My name's Fiona from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Ali Reviews - Product Reviews Support Team

13 novembre 2022

Super service, et staff ultra réactif, je recommande les yeux fermés Ali rewiews pour tous les e-comercants !

getapaise
France
7 jours d’utilisation de l’application
FireApps a répondu 15 novembre 2022

Hi Adel,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce

13 août 2022

Fluid integration, quick imports of reviews, along with a quick and efficient support team, happy to work with

banoushka
France
7 mois d’utilisation de l’application
FireApps a répondu 15 août 2022

Hi there,

Here's Kyle. Thank you so much for your greathearted review of Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team

Modifié le 29 août 2019

I used this app to help beef my website up. It's a big help. I recommend using this if you want to make your store look more professional and trusted!

Lualhati Outlets
États-Unis
7 jours d’utilisation de l’application
16 décembre 2021

Andy from customer service is HORRIBLE!!! If they do not solve it for me, I delete this shitty application and leave a mentioning reviews, WHAT A HUGE SHIT! 3 YEARS WORKING WITH YOU AND NOW THEY CAN'T PROVIDE A FUCKING SERVICE WELL, GET BACK, WHAT ARE YOU DOING WORKING AT ALI REVIEWS, YOU DON'T KNOW HOW TO DO ANYTHING.

MagmaxPRO™
États-Unis
6 mois d’utilisation de l’application
FireApps a répondu 17 décembre 2021

Hi Marielly,

Here's Henry from Ali Reviews - Product Reviews Customer Support Team team of Ali Reviews and we're deeply sorry this inconvenience causing to your store

First of all, for unexpected support from my agent, he will have a proper training to avoid this again. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your understanding in this situation

For your issue, the rating star is fixed and it's showing fine on your featured product on homepage, please kindly check it again. I have seen that my colleague is taking care your case, please let them know if you need further help.

Looking forward to hearing from you soon

Best Regards
Henry

12 juin 2022

We integrated the app to enable customer reviews for our products. Jennifer helped us to set the app up and guided us through the steps. Overall, we had a great experience working with FireApps and recommend the App :)!

Mozzis
Allemagne
7 mois d’utilisation de l’application
FireApps a répondu 13 juin 2022

Hi Daniel,

My name's Fiona. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Ali Reviews - Product Reviews Support Team

8 juillet 2017

It is easy to install and to import reviews along with pictures customers uploaded to Ali, you just provide the product URL from Ali. As Ali sells worldwide, you can select which reviews to import based on the person's country of origin. So if you are only selling in Canada, you can just import reviews left by those from Canada. However the reviews will display the customer's country of origin, which is a bit odd. The date of when the review was left on Ali will also display, so you are going to want to look at and edit the reviews you import for each product. Only giving it 3 stars because it will display the person's country of origin, no way to hide or remove this.

Your Spirit Flow
États-Unis
7 mois d’utilisation de l’application
Modifié le 17 octobre 2022

Incroyable je recommande l'application, au début j'utilisais loox mais sur alireview il y a plus de fonctions et c'est plus simple d'utilisation ! merci à flora

Glossyx
France
7 mois d’utilisation de l’application
FireApps a répondu 18 octobre 2022

Hi Bastien,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

11 avril 2022

So helpful, kind, and patient with you. So happy! I just stated using the app and was struggling at first but with their professional help they were able to make it work!

K-POP GIFT SHOP
Royaume-Uni
7 mois d’utilisation de l’application
FireApps a répondu 13 avril 2022

Hi Sarah,

This is Oscar. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team

30 août 2022

Amazing app and amazing customer service!!! 5 stars
I just installed the app and the support team wrote me telling me that I had a problem on the website, the review stars were duplicated, the truth is that I hadn't noticed, they reviewed my website and corrected it very quickly, thanks

SCPK
États-Unis
7 mois d’utilisation de l’application