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Charlotte provided great customer service. I am a new user and she was very patient and friendly while assisting me.
Hi Jonathan,
Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.
In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
James
Ali Reviews by OneCommerce
outstanding help today was really lost on how to fix a problem and wouldnt of done it without your help thank you soooooo much.
I really like this app . And Lisa from FireApps is very thoughtful and kind. She helped me a lot. Thanks!
Hi Marcos,
Here's Kyle from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review of the newest version Ali Reviews.
we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.
Also I highly recommend you to check our website for the latest news regarding to The New Ali Reviews at https://alireviews.io/
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Kyle
Ali Reviews - Product Reviews Support Team
I just started to test a few review apps and Ali Reviews is among my top 3 at the moment. This app is very user friendly and easy to use for a beginner like me. Looks like i might be using this long term after all. The criteria for me choosing the right app is knowledgeable & fast online support, reasonable pricing and ease of use for both beginners and professionals.
Dear Matt,
My name is Tony from FireApps Customer Support team, and it's great to know that you are enjoying our product and service.
Besides, we are still working hard on new version to bring more great features to you in a near future, so please stay tuned.
If you have any concern, please feel free to contact us via our live chat, or email at support@fireapps.io
Have a great day.
Best Regards,
Tony
I love this app, it is really useful and integrates perfectly with my store. The support team is awesome and the new features are looking amazing.
Hi there,
This is Jen from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jen
Ali Reviews - Product Reviews Support Team
Really good customer service. Changed to new theme and it doesn't integrate very well. But the technical team is super nice, their response is timely and flexible. Feature is customised as I wish. Thank you so much, best rating app.
Hi XU,
Here's Murphy from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review of the newest version Ali Reviews.
we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.
Also I highly recommend you to check our website for the latest news regarding to The New Ali Reviews at https://alireviews.io/
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Murphy
Ali Reviews - Product Reviews Support Team
Hello, thank you so much for being patient with me and answering all my questions. If I could give ten stars I would.
Hi Angelleka,
This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.
We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.
Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oscar
Ali Reviews by OneCommerce
Awesome App! This piece of software saves quite a lot of repetitive work. Well done folks!
very nice!The technical staff is very efficient in handling issues!~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Hi Cheng,
I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.
Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Thomas
Ali Reviews by OneCommerce
The support for this app is a joke. Pray you don't get assigned to "Ken." He can't speak better English than a 3 year old child and tries to get you to upgrade plans. The level of incompetence of their support makes this app not worth the investment.