리뷰 (14,325)

전체 평점
4.9
평점 수준당 개수
  • 평점의 93%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2023년 4월 18일

I love their customer service. They are very responsive and friendly.
Definitely, they deserved 5 stars.

buyhonour
홍콩(중국 특별행정구)
앱 사용 기간 12개월
답글 FireApps개 2023년 4월 19일

Hi there,

Here's Jocasta from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocasta
Ali Reviews by OneCommerce

2021년 3월 1일

I love this app, it is really useful and integrates perfectly with my store. The support team is awesome and the new features are looking amazing.

Innovation Space
미국
앱 사용 기간 대략 1년
답글 FireApps개 2021년 3월 2일

Hi there,

This is Jen from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jen
Ali Reviews - Product Reviews Support Team

2021년 7월 11일에 편집됨

Really good customer service. Changed to new theme and it doesn't integrate very well. But the technical team is super nice, their response is timely and flexible. Feature is customised as I wish. Thank you so much, best rating app.

Cozymatic
오스트레일리아
앱 사용 기간 대략 1년
답글 FireApps개 2021년 5월 5일

Hi XU,

Here's Murphy from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review of the newest version Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to The New Ali Reviews at https://alireviews.io/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Murphy
Ali Reviews - Product Reviews Support Team

2022년 9월 21일

Hello, thank you so much for being patient with me and answering all my questions. If I could give ten stars I would.

Fabalus Skin
미국
앱 사용 기간 대략 1년
답글 FireApps개 2022년 9월 22일

Hi Angelleka,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

2018년 3월 13일

Awesome App! This piece of software saves quite a lot of repetitive work. Well done folks!

Great Value Now Today
미국
앱 사용 기간 12개월
2023년 10월 10일

Comme toujours le service après vente est top !!
Shiro était très patiente et à régler mes problèmes rapidement !

Bravo !

mili-tix
프랑스
앱 사용 기간 5개월
답글 FireApps개 2023년 10월 13일

Hi Sarah,

I'm Christabel from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Christabel
Ali Reviews by OneCommerce

2018년 12월 27일

The support for this app is a joke. Pray you don't get assigned to "Ken." He can't speak better English than a 3 year old child and tries to get you to upgrade plans. The level of incompetence of their support makes this app not worth the investment.

BuyShopDeals
미국
앱 사용 기간 12개월
2022년 5월 22일

The customer support is really helpful and friendly :) He helped a lot. And the app is awesome! Thanks!

Kitchen Bay
독일
앱 사용 기간 12개월
답글 FireApps개 2022년 5월 23일

Hi Nicole,

This is Miranda. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Miranda
Ali Reviews - Product Reviews Support Team

2022년 7월 27일

Garlic was very helpful with things that weren't under the scope of what the app specializes in. They consulted the tech team for support over things I had been struggling with and set me on the right path. Would reccomend

SigmaDuck
영국
앱 사용 기간 12개월
답글 FireApps개 2022년 8월 15일

Hi there,

I'm Richard. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

2022년 1월 16일

Great customer service! ive contacted the customer service multiple time and all those times they help me insanely fast

Memorlys
네덜란드
앱 사용 기간 12개월
답글 FireApps개 2022년 1월 17일

Hi Michel,

This is Oscar from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team