Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

리뷰 (14,575)

전체 평점
4.9
평점 수준당 개수
  • 평점의 93%가 별 5개입니다
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  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
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2023년 2월 21일

Amazing app and support, i recommend it.

Violette is a amazing attendant, she is very attentive and polite, thanks!

Vine Jade
브라질
앱 사용 기간 대략 2년
답글 FireApps개 2023년 2월 22일

Hi Leonardo,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

2020년 1월 7일에 편집됨

I love this app!!! the customer service is exceptional!! Thanks for Petey, timely response, timely solve, quality product!!

Wigs.besthairbuy
미국
앱 사용 기간 대략 2년
2020년 4월 26일에 편집됨

This is the best app for reviews on Shopify. Really easy to use, awesome customer service and de display look really nice. Love it! Better than the other review apps. Petey helped me a lot to configure the reviews in my store, very helpful

The UV Box
미국
앱 사용 기간 대략 2년
답글 FireApps개 2020년 10월 7일

Hi there,

Here's Lynn from Ali Reviews - AliExpress Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Ali Reviews - AliExpress Reviews Support Team

2020년 11월 10일에 편집됨

Andy was able to quickly help me install everything I requested and fast, and I appreciate it-Thanks

Be Forever Fab
미국
앱 사용 기간 대략 2년
답글 FireApps개 2020년 11월 10일

Hi there,

This is Daniel from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Daniel
Ali Reviews - Product Reviews Support Team

2020년 4월 2일

Really cool App that helps you sell more on your website!
I am using it for a month and everything is going correctly.

The lion geek
스페인
앱 사용 기간 대략 2년
2021년 9월 6일

Top top top ! Thank to the support they are always helpfull no matter what you need. App is good and easy to use, with many updates now

Maderofrance
프랑스
앱 사용 기간 대략 2년
답글 FireApps개 2021년 9월 7일

Hi Nargesse,

This is Harry from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://alireviews.io/ which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews - Product Reviews Support Team

2022년 8월 12일

Customer service is always very quick and helpful, Pauline helped assist me today to improve the look of the reviews on our website and I'm very happy with how it turned out!

accentstudio
미국
앱 사용 기간 대략 2년
답글 FireApps개 2022년 8월 15일

Hi there,

This is Alexander. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

2020년 3월 6일

Loved the customer support provided by Raymond who is a part of Ali reviews support team. He was very prompt in responses.

Muselot
인도
앱 사용 기간 대략 2년
2023년 8월 22일

Great app, lots of features. Easy to implement in the template and the support is AMAZING! Live chat support , access request and quick answers! TOP APP! :)

Nano Diffuser™
에스토니아
앱 사용 기간 대략 2년
답글 FireApps개 2023년 8월 25일

Hi there,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

2021년 5월 5일

They suddenly changed their free plan and ruined everything for me. Now I'm not able to approve my customer's reviews anymore, so they are in the void in an unapproved state, but the worse is I can't export my original customer reviews, so I stuck with them until I found some manual solution. If I uninstall I lost all my reviews. Customer service doesn't care at all.

Coolcat Gadget
헝가리
앱 사용 기간 대략 2년
답글 FireApps개 2021년 5월 6일

Hi Victoria,

Here's Paul from Ali Reviews - Product Reviews Customer Support Team and we're deeply sorry for this inconvenience caused.

In relation to your concerns as following:

1. Although we are not offering Free plan at the moment, for users who have ever used Free plan until now, we still keep this plan

2. With recent updated version, we received many queries from customers regarding limitation numbers (reviews/products/pops/email request review) in plans. For making it clear, there are specific limitation for the number of imported reviews per product or monthly email request reviews, etc,.... For your case, because your plan has reached the limited number of review, so you cannot approve your customer`s review

3. For export review function, this is considered as a new function and it has been on our roadmap, especially they're in the final stages to test before releasing officially. However, case by case, we still consider to export review for your store.

You're having an active chat with my colleague, please let know if you need further support.

Best Regards
Paul
Ali Reviews - Product Reviews Support Team