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Seri has helped me solve my problem cause I don't know how to add rating stars, she's great. Thanks.
This app is great! I won't set it up. Jennifer has been patiently helping me. Thanks thanks，I will always use it!
Hi there,
Here's Charlie from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Charlie
Ali Reviews - Product Reviews Support Team
Just added this APP, browsing around and trying to figure out the functions, then the Customer service rep contacted me pretty positively, replied super fast. Good job!
Hi there,
This is Oscar. Thank you so much for your experience with Ali Reviews.
We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.
Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oscar
Ali Reviews - Product Reviews Support Team
It is a scam. It always behave differently for reviews count. Now I got funny reply that historical imports will also get counted even if you delete reviews or that product itself. It is a clear cheating. Now they are not responding to my chat. I am deleting this app and better switch to cheaper and reliable one.
Hi Saeed,
Here's Raymond from FireApps Customer Support Team, and we are truly sorry for the inconvenience caused to your store.
Related to your concern, we did a change in our strategy plan last year which reduced limitation of imported product reviews, but gave more new great functions.
Although this change has been considered carefully by our Development team and informed clearly to all customers before publishing, we understand that it could make some confusion.
For your case, you were in Essential plan with the total number of imported products, maximum 500. You mentioned that "it is plan limit of 500 products exhausted whereas i have total 179 products and around 120 with reviews imported", so may I know whether you have seen the announcement of reaching limit pop-up?
I am looking forward to hearing from you soon.
Best Regards
Raymond
Its so good. its easy to use and the man helping me was doing a perfect job. 100% worth it and i recommend this to everyone
Hi Theofilos,
I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.
To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.
Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
William
Ali Reviews by OneCommerce
Support is really good. Would recommend. Dante is very helpful and gave me some tips. This sentence is to get 100 characters.
I was ready to cancel my subscription and move to a different app but John helped me so much and basically did everything I needed instantly. Great support--genuinely didn't expect it. Much appreciated!
Hi Jeremy,
I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.
Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.
Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Richard
Ali Reviews by OneCommerce
Holly Molly! The support folks even got into my shopify account to alter the code so that it would work! This is HANDS ON A great addition to my shop!
amazing app saves time and money on online marketing, will really recommend to everyone that is a beginner
Je viens tout juste d'installer l'application, et j'en suis déjà satisfait ! Très bon support client qui se rends très disponible et serviable. Merci.
Hi Florian,
Here's Kyle from Ali Reviews. Thank you so much for your greathearted review
We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.
Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Kyle
Ali Reviews by OneCommerce