Ali Reviews: Kudosi Reviews
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Etter vurdering
I wish there was a direct download of reviews instead of copying and pasting the URL from Aliexpress. Currently copying and pasting takes too much time.
Hi Mustapha,
My name is Raymond from FireApps Customer Support team, and thanks for your feedback.
Regarding to your concern, there are 2 ways you can import reviews for ALL products without doing it manually:
1. Using our FREE app, Ali Orders
You can simply use Ali Orders application that has integration with Ali Reviews to import reviews in bulk WITHOUT doing it manually. Please have a look on this instruction article:
https://help.fireapps.io/en/articles/2933057-how-to-import-reviews-in-bulk-via-ali-orders
2. Using Oberlo Integration function which allows you to import reviews at once, and without a lot of actions and time consuming. Please check the following article for more details:
https://help.fireapps.io/en/articles/2001341-how-can-i-get-review-directly-from-oberlo
I hope this might be helpful for you.
If you have any concern later, please feel free to contact us via our live chat, or email at support@fireapps.io.
Best Regards,
Raymond
Awesome product. It is saving me a lot of time. Very helpful to add credibility to your store, xpecially at the beginning
Good but doesn't integrate into my stores reviews so the stars dont show up in the right places, also why do i have to manually enter every single aliexpress URL? Should have been able to take that automatically from orbelo (in a perfect world)
I used this app before to order human hair products for a client and the reviews were a great source of information.
works much more easily than other review apps I have used. Customer support is good as well.
Hi there,
Here's Kyle from Ali Reviews. Thank you so much for your review
We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.
Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Kyle
Ali Reviews by OneCommerce
The customer service team is very efficient, friendly, and helpful. I was assisted by Vivian for any issue and she was very patient and kind. Another nice thing is that the dashboard is very user-friendly.
Concerns:
-Can't choose individual names for the reviews. In order to import reviews without using an Ali Express product link, they require you to edit a premade CSV file. This file MUST have names in both males and females for the review, can't be one male and then another female.
- In order to import photos from editing the CSV file, you must go through each indiivdual review you've just imported and add the photos manually.
Hello Ferdinand,
This is Vivian from FireApps Customer Support team, and we really appreciate your feedback to our apps.
Moreover, we well-noted your three concerns as the following, and I will bring all them to our Business Development to consider in order to add them in our future releases:
1. Ability to choose individual names for the reviews. We understand that it is troublesome, moreover, for some products that are gender-biased, you may only want to have Female OR Male name.
2. Ability to import photos from editing the CSV file.
This is our technical limitation as mentioned in the below article due to security concern:
https://help.fireapps.io/en/articles/3728129-can-i-attach-pictures-and-or-picture-links-for-reviews-in-csv-file
3. Ability to change the customers' avatar in the review section (as in your conversation with us).
Your contribution is a great help, as we can continue improving the app and providing seamless experience for our users.
If you have any further question, please feel free to contact us via our live chat, or email us at support@fireapps.io.
Warmest regards,
Vivian
L'application est bien, facile d'utilisation. Dommage que l'on peut pas traité l'importation pat lot.
Hi there,
My name is Raymond from FireApps Customer Support team, and I am so sorry for the inconvenience caused.
For this case, you meant you could not import reviews from Ali Express, could you? Otherwise, could you tell us more details about the problem which you’re having trouble with please?
I am looking forward to hearing from you soon.
Best Regards,
Raymond.
Esta aplicación va genial, aunque llevo tiempo intentando reportar un error en el código del e-mail que se manda para valorar la compra y no hay forma de arreglarlo.
Hello Patricia,
I'm Raymond from FireApps Customer Support Team, and I am very sorry for the inconvenience may caused to you.
We have tried to follow up many times with you in the past, but never heard a reply back.
In order to sort out your problem, it would be great if you can send us the screenshot, so we can look further which email code you are referring to, and fix it for you ASAP.
Look forward to hearing your reply.
Regards,
Raymond
Awesome app,unfortunatelly the free plan you'll have a big & annoying button that says powered byasd
Fixed my issue quickly & efficiently, would like it if the free plan had a higher review limit however!
Hi there,
Here's Kyle from Ali Reviews. Thank you so much for your review
We have noted your feedback and take it into consideration. Also we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.
Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Kyle
Ali Reviews by OneCommerce