Omtaler (14 699)
Raffiner
-
Etter vurdering
你好，这个软件很好，但是其中一个店铺使用了其他的评论插件之后，使用不了这个评论插件了，这让我很苦恼啊啊啊，请问这是什么原因呢？我是使用了
Loox ‑ Photo Reviews。就使用不了你这个评论插件了~
Hi Qiu,
My name is Petey from FireApps Customer Support team, and I am very sorry for the inconvenience may caused to your store.
As per checked on your store recently, the review box/rating star was not working properly. It might be conflicted with other review app. Hence, I'm here to help you to fix these issues.
Since you removed our app already, I will be more than happy if you can re-install our app, and give me a chance to assist you. I will need a staff account for email support@fireapps.io, to troubleshoot your issue then.
Look forward to hearing from you soon.
Best Regards,
Petey -
They have supper helpful support if you have any questions, although the costs can add up if you are just beginning.
Hi there,
I'm Thomas from Ali Reviews. We would like to thank you for a review of you about Ali Reviews.
Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Thomas
Ali Reviews by OneCommerce
How long will it take until reviews are collected? 1 day, year?....
Edit: It takes about 12 hours, that's OK.
I always use this app for all of my stores. And sometimes I have problems, but the customer support is fantastic they typically reply in 1 Minute. The reviews look beautiful and are easy to customize. If you read this is a sign to download Ali Reviews ;)
Hi Artus,
This is Smith from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.
Further we extremely advise you to check our website at https://alireviews.io/ which has been a great source to know the newest information of Ali Reviews.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Smith
Ali Reviews - Product Reviews Support Team
It's a good app, but need more attencion because him jus show me 10 products while I have than more 50 products .
I used this app and it very helpful. I like it. Thank you very much for your job. I had a trial period and now I decide to buy a plan.
Great app for up selling thanks
The English used for instructions isn't very professional, there are a lot of spelling error and problems, but the app itself is great!!
Dear Sir/ Madam,
Here's Anna from FireApps Customer Support team.
First of all, I am deeply apology for the inconvenience may have caused to your experience.
Could you please let me know instructions which are having spelling mistakes, or make you confused ? Meanwhile, I am going to give Developement team a headsup in order to review wordings again, and correct them in the soonest.
Thank you for your contribution, and please feel free to contact us if you have more queries via our live chat, or our email at support@fireapps.io
Hope you have a nice weekend ahead.
Best Regards,
Anna
C'est une super application, elle permet d'appuyer la qualité du produit grâce aux retours des consommateurs.
im trying to get used to it but there are a few issues. So far i have been able to talk to a couple people but haven't figured out what is wrong yet.
Hi Kateena,
I'm Richard from Ali Reviews - Product Reviews Customer Support Team.
Thanks for taking the time to share your feedback with Ali Reviews. Regarding to your concern as page speed issue, as my colleague has sent you follow up emails to explain as well as give you solution clearly, please kindly check it and let them know if you need further help.
Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Richard
Ali Reviews - Product Reviews Support Team