Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Omtaler (14 665)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 93 % av vurderingene er 5 stjerner
  • 4 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
15. januar 2021

It's a great app. We have been using for months. Petey helped us to customize some feature. Thank you very much.

ZE Technology
USA
Over 3 år bruker appen
FireApps svarte 16. januar 2021

Hi there,

I'm Radley from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Radley
Ali Reviews - Product Reviews Support Team

18. januar 2022

Ótimo App para avaliações dos clientes, além de confiável, tem um suporte bom sempre atento as necessidades.

Sereia & Mar
Brasil
Over 3 år bruker appen
FireApps svarte 20. januar 2022

Hi Fagner,

This is Oscar from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team

29. juli 2022

Customer support has been great. They found an issue with my website that I didn't even know about and helped me fix it. Thank you!

Elevate Next Level Snacking
USA
Over 3 år bruker appen
FireApps svarte 15. august 2022

Hi there,

This is Oscar. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team

2. juni 2022

I love using this app for my business. I’m not too savvy when it comes to using most apps through Shopify. But AliReviews makes it easy for me to use the app. Everything is explained well and in detail. And the customer service is always on point and helpful.

Natural Blessings Bath & Body
USA
Over 3 år bruker appen
FireApps svarte 4. juni 2022

Hi Theresa,

I'm Thomas. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews - Product Reviews Support Team

5. april 2021

I'm so satisfied with Ali customer service It is Amazing! the service team It's very proffetional I love this APP

www.deen-smart.com
Kina
Over 3 år bruker appen
FireApps svarte 8. april 2021

Hi Mo,

Here's Robert from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

29. januar 2021

This app is absolutely something I was looking for! Very simple to understand and really great support, Johnson managed to fix one small problem within a few minutes and I was happy ;) Go on with your good work

Pangadise
Østerrike
Over 3 år bruker appen
FireApps svarte 31. januar 2021

Hi there,

This is Andy from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andy
Ali Reviews - Product Reviews Support Team

Redigert 23. juli 2022

very very good respond and professional helpful , I recommend to everyone , very very happy about that ..I highly recommend it !

A1SmartStore
Hongkong SAR Kina
Over 3 år bruker appen
FireApps svarte 19. mars 2021

Hi Yim,

I'm Thomas from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about The New Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://alireviews.io/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews - Product Reviews Support Team

5. juni 2023

J'aime beaucoup le support client, ils sont très intuitif et répondent très rapidement.

Ça fait plaisir de travailler avec des pro comme ça

Royaume de la Boîte
Frankrike
Over 3 år bruker appen
FireApps svarte 6. juni 2023

Hi there,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

10. august 2022

Hello, i would like to recommend this app as very useful and easy for working with. Also really helpful customer support.

Unidragon
USA
Over 3 år bruker appen
FireApps svarte 15. august 2022

Hi there,

Here's James. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

Redigert 5. mars 2021

UPDATE! (March 5, 2021) ⬇︎
I just want to make it clear that my goal was not to devalue the app, as I definitely understand the value there. I mostly just felt betrayed because the full pricing structure was not obvious from the pricing page and subscription approval page as the details were only provided in the Support Documentation, which I honestly have no idea who would look there for a pricing structure when looking at trying out such app. I'm sure you can understand how founding out through my invoice made me angry. It wasn't even about the money itself, but simply establishing trust...

I'm happy to report that the Customer Service from Ali Reviews contacted me in a timely matter to resolve the situation and make it right by us. I'm truly thankful and now that we're on clear terms, I can move forward with confidence. <3

ORIGINAL REVIEW (March 4, 2021) ⬇︎
BE CAREFUL!! This app will charge you more than advertised. I've even provided screenshots of all the pages where the pricing is displayed and yet, the developers are still arguing about their pricing. I wouldn't recommend this app if you don't want to have to constantly check your invoices for unauthorized charges.

Eidon
Canada
Over 3 år bruker appen
FireApps svarte 5. mars 2021

Hi there,

My name's John from Ali Reviews - Product Reviews Customer Support Team and we sincerely apologize for this inconvenience caused.

Regarding to your concerns as following:

1. On the previous version, we have two pricing for Essential plan and its pricing plan will depend on your Shopify plan. However, because of some limit rules display from Shopify, we cannot show it details on App-listing, we also say sorry since this thing made you feel confused.

- Shopify/ Advanced Shopify/ Shopify Plus plans: price will be $29.9
- Basic Shopify plan: price will be $19.9

2. From now onward, with the latest version, regardless of your Shopify plan, you will charged with the pricing plan which has been officially listed on Shopify

As you`re having an active chat with my colleague, please let them know if you need further support.

Best Regards
John