Ali Reviews: Kudosi Reviews
Oppfyller Shopifys høyeste kvalitetsstandarder for hastighet, brukervennlighet og forhandlerverdi
Omtaler (14 658)
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Etter vurdering
UPDATE! (March 5, 2021) ⬇︎
I just want to make it clear that my goal was not to devalue the app, as I definitely understand the value there. I mostly just felt betrayed because the full pricing structure was not obvious from the pricing page and subscription approval page as the details were only provided in the Support Documentation, which I honestly have no idea who would look there for a pricing structure when looking at trying out such app. I'm sure you can understand how founding out through my invoice made me angry. It wasn't even about the money itself, but simply establishing trust...
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I'm happy to report that the Customer Service from Ali Reviews contacted me in a timely matter to resolve the situation and make it right by us. I'm truly thankful and now that we're on clear terms, I can move forward with confidence. <3
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ORIGINAL REVIEW (March 4, 2021) ⬇︎
BE CAREFUL!! This app will charge you more than advertised. I've even provided screenshots of all the pages where the pricing is displayed and yet, the developers are still arguing about their pricing. I wouldn't recommend this app if you don't want to have to constantly check your invoices for unauthorized charges.
Hi there,
My name's John from Ali Reviews - Product Reviews Customer Support Team and we sincerely apologize for this inconvenience caused.
Regarding to your concerns as following:
1. On the previous version, we have two pricing for Essential plan and its pricing plan will depend on your Shopify plan. However, because of some limit rules display from Shopify, we cannot show it details on App-listing, we also say sorry since this thing made you feel confused.
- Shopify/ Advanced Shopify/ Shopify Plus plans: price will be $29.9
- Basic Shopify plan: price will be $19.9
2. From now onward, with the latest version, regardless of your Shopify plan, you will charged with the pricing plan which has been officially listed on Shopify
As you`re having an active chat with my colleague, please let them know if you need further support.
Best Regards
John
有详细的教程
Hi there,
I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.
Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.
Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Richard
Ali Reviews by OneCommerce
Been using this app for couple of years now and I must say this is the best review app. Customer support are very helpful as well. They are very proactive of giving you advice of what could be the best thing to do with your store. Again I am a very happy customer/user of their app.
Excellent customer service. Widget looks nice and goes really well with my website theme. Highly recommend.
Hi Sukree,
I'm William from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.
To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.
Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
William
Ali Reviews - Product Reviews Support Team
Top notch customer service and great app! Been using this for a while now. Looking forward for the future updates.
Hi Nasser,
Here's Kyle from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review of the newest version Ali Reviews.
we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.
Also I highly recommend you to check our website for the latest news regarding to The New Ali Reviews at https://alireviews.io/
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Kyle
Ali Reviews - Product Reviews Support Team
App is great and service is amazing. Support team responses instantly and I am very pleased with the service.
Hi there,
This is Drake from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.
We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.
Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Drake
Ali Reviews - Product Reviews Support Team
Très bonne application, facile à utiliser et très bon contact. Possibiliter de traduire l'application facilement.
Hi Thierry,
I'm Emily from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.
To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.
Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Emily
Ali Reviews - Product Reviews Support Team
they was willing to help me straight away with adding reviews under products which was very helpful, great service!
Hi Reshawn,
This is Oscar from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.
We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.
Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oscar
Ali Reviews - Product Reviews Support Team
Excellent app and competent support available to help at any time of the day. Tks Rosa for help me!!! :)
Hi Matheus,
My name's Charles from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using The New Ali Review.
Also, I would be more than happy if you spend your precious time to visit our website at https://alireviews.io/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Charles
Ali Reviews - Product Reviews Support Team
The free plan is great. Very customisable. You also get 24/7 customer service which has always been really helpful.
Hi Kate,
My name's Jocasta from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Review.
Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jocasta
Ali Reviews - Product Reviews Support Team