Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
29 juni 2023

good support,good app,just need a little bit more reviews for free customers but it was really fine.

Dreams Boost
Frankrijk
4 maanden gebruiken de app
FireApps heeft geantwoord 13 juli 2023

Hi there,

This is Alexander from Ali Reviews. Thank you for using and trusting us.

We have noted this point and take it int consideration. Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

16 juli 2023

App itself is easy to navigate and pretty straigthforward to use. I had a problem where my reviewes wouldn't show up on my website but I must say the customer support is superB. I got connected to a girl called Polaris and she sorted everything out for me in minutes, it was amazing, great job!

HiveKaizen
Verenigd Koninkrijk
Ongeveer 2 maanden gebruiken de app
FireApps heeft geantwoord 23 augustus 2023

Hi there,

This is Brian from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Brian
Ali Reviews by OneCommerce

Bewerkt 3 augustus 2023

I have updated my review after customer support reached out and investigated the issue, and found out the different time zone cause the free trial expiry issue,
The customer service was amazing and friendly,
the reason I gave 4 stars is it would be great to give more features for free plan.

LUSI & SISI
Verenigd Koninkrijk
26 dagen gebruiken de app
29 oktober 2023

The app itself is great and very useful to add reviews, but I wish more features were available in the free plan. Customer support was also very good, Alene and Joliann were proactive in helping me fix my problems.

Pangea Gadgets
Hongkong SAR van China
Ongeveer 14 uur gebruiken de app
FireApps heeft geantwoord 6 december 2023

Hi there,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

8 juni 2023

They offer great customer service using their chat feature. For anything that's not provided they will personally edit your code for you.

Y2Kiss
Verenigde Staten
27 dagen gebruiken de app
FireApps heeft geantwoord 12 juni 2023

Hi there,

My name's Fiona from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Ali Reviews by OneCommerce

4 december 2023

The only drawback is that you can't edit comments.

MyPlusWear
Verenigde Staten
Ongeveer 15 uur gebruiken de app
FireApps heeft geantwoord 6 december 2023

Hi there,

I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. Because of the review policy, so review cannot be edited anymore, so hope you sympathize for us

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews by OneCommerce

22 augustus 2023

Amazing support from Shiro. Had a problem getting my review widget to show & she helped me out getting it fixed quick & efficiently!

My Store
Nieuw-Zeeland
Ongeveer een maand gebruiken de app
3 mei 2024

I thank you for the speed and efficiency in explaining how the application works. top notch staff

StreeTpack.
Frankrijk
FireApps heeft geantwoord 5 mei 2024

Hi there,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

31 mei 2023

Lost a lot of customization possibilities with the new Shopify policies but one thing to note is their attentive customer service, I've been attended by Harry and really like the attentiveness and willingness to help so far. 100% Recommend

ModNest
Verenigde Staten
Ongeveer een maand gebruiken de app
FireApps heeft geantwoord 1 juni 2023

Hi there,

I'm Christabel from Ali Reviews. We would like to thank for your review about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Christabel
Ali Reviews by OneCommerce

27 juni 2023

wasn't sure if it was a person at first but she put up with the questions and actually helped me....

My Store
Verenigd Koninkrijk
Ongeveer 2 maanden gebruiken de app
FireApps heeft geantwoord 13 juli 2023

Hi there,

Here's Kyle from Ali Reviews. Thank you so much for your review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce