Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 93% ocen to oceny z 5 gwiazdkami
  • 4% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 2% ocen to oceny z 1 gwiazdkami
1 wrzesień 2022

A Very good review app and the live support staff are very helpful, Eloise in particular has helped me trouble shoot many issues on my site.

viral life hacks
Wielka Brytania
Około rok korzystania z aplikacji
26 maj 2022

Helpful staff and quick results. Editing the reviews is a bit time consuming but all together a great app to add to your store.

gb.goldbeauty
Stany Zjednoczone
Około rok korzystania z aplikacji
FireApps odpowiedział(a) 30 maj 2022

Hi there,

This is Alexander. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

Edytowano 16 październik 2020

Nice app! and great support as well. This is the must have app ! thank you Seri and other app developers. Recommended!

swiftstore.co
Hiszpania
Około rok korzystania z aplikacji
FireApps odpowiedział(a) 30 październik 2019

Hi Altan,

This is Anna from FireApps Customer Service Team, and thanks for using our app.

Firstly, we highly appreciate your feedback to our app. It’s very helpful for us to spend more effort to improve the app better.

With your concern about the function to filter reviews including "seller" in AliExpress, I would like to inform that we have this function in our app, and it’s the feature “Skip Import Reviews With Keyword” in General Settings.

Please help me refer to the following link for more details about this useful function:
https://help.fireapps.io/en/articles/2001339-how-can-i-hide-the-keywords-that-i-don-t-want-to-show

Also we have been contacting via chat box, so please feel free to let me know if you need any further support.

Thank you so much!

Best Regards,
Anna

Edytowano 4 luty 2021

nice app . The customer service is very good and the service is very timely!The best comment plugin I have ever used.

KALLASHOP
Chiny
Około rok korzystania z aplikacji
FireApps odpowiedział(a) 4 luty 2021

Hi there,

I'm Yung from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Yung
Ali Reviews - Product Reviews Support Team

21 grudzień 2022

Highly recommend. Perfect customer service everytime. Easy to use, quick, reliable. The new update is awesome

bubby bag
Australia
Około rok korzystania z aplikacji
FireApps odpowiedział(a) 22 grudzień 2022

Hi Jake,

This is Harry from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews by OneCommerce

Edytowano 16 czerwiec 2022

To who it may concern:
I just got help from Shen regarding my store theme. Shen was wonderful. Shen not only has my thanks but my commendation. Blessings!!! David Kane

Jane's Island
Stany Zjednoczone
Około rok korzystania z aplikacji
FireApps odpowiedział(a) 24 listopad 2021

Hi David,

I'm William from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team

Edytowano 16 wrzesień 2021

In general great service! I appreciate the translation option as well the flexibility where to integrate the snippet. One point less for design but this is only my taste.

Minifanti
Niemcy
Około rok korzystania z aplikacji
FireApps odpowiedział(a) 6 maj 2021

Hi Katrin,

Here's James from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your comments, we're really happy to know that you love our latest updated version as Ali Reviews.

Regarding to your concern, we have noted your point and forwarded to concern team to improve it for the next release. In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

27 maj 2021

Thank you very much great app and the service is really good. The staff are very friendly and they are always there to help when needed.

ClimaWind
Wielka Brytania
Około rok korzystania z aplikacji
FireApps odpowiedział(a) 28 maj 2021

Hi Allan,

This is Jacob from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews as the newest version. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://alireviews.io/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jacob
Ali Reviews - Product Reviews Support Team

Edytowano 25 luty 2021

Nice and useful like it! Customer Service Rep Lisa has been very patient, helpful,l and efficient. Great APP and good customer service. I would recommend it to other shop owners. Smile : )

Asteris Home Decor
Stany Zjednoczone
Około rok korzystania z aplikacji
FireApps odpowiedział(a) 16 luty 2021

Hi there,

This is Johnson from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Ali Reviews - Product Reviews Support Team

13 grudzień 2020

Its very good i like it to much its awesome, because with that te people trusts more in your products.

Products Master
Meksyk
Około rok korzystania z aplikacji
FireApps odpowiedział(a) 13 grudzień 2020

Hi there,

My name's Muffin from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Ali Reviews - Product Reviews Support Team