Kudosi (formerly Ali Reviews)

Kudosi (formerly Ali Reviews)

Avaliações (14.541)

Classificação geral
4,9
Número por nível de avaliação
  • 93% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
15 de setembro de 2022

I was up at 2am working on my business website, trying to meet some deadlines. To my chagrin, I ran into some issues figuring out how to use some of the "widgets" within the app so I messaged into the chat toggle for help. I didn't expect help anytime soon... if they could even understand what I needed help with (considering the time of night and that I'm the least tech-y person on the planet). To my surprise, within 2 minutes Liz from the customer support team came to my rescue, and within 5-10 minutes we'd completely resolved my issue!

IVY ICE
Estados Unidos
11 meses usando o app
4 de dezembro de 2020

Fast reply and I was helped by Andy in a great manner! I will recommend this app to everyone. There customer service is great

BankhoezenSpecialist
Países Baixos
11 meses usando o app
FireApps deixou uma resposta 7 de dezembro de 2020

Hi there,

I'm Chris from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Ali Reviews app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Chris
Ali Reviews - Product Reviews Support Team

15 de março de 2018

I love this app. Will definitely be recommending it to friends. Very fast!

Kalu Creations
Estados Unidos
11 meses usando o app
25 de setembro de 2022

Lee from customer service was so helpful. He help with some errors on my website I didn't know I had.

Frore Ice
Estados Unidos
11 meses usando o app
FireApps deixou uma resposta 26 de setembro de 2022

Hi Cheyenne,

This is Donna from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Donna
Ali Reviews by OneCommerce

10 de agosto de 2019

This app really helped me import reviews from aliexpress with ease! flawless app! would recommend to anyone

Snowkers
Espanha
11 meses usando o app
Data de edição: 18 de agosto de 2021

The app is very easy to use and the customer service has to be one of the best I've seen so far on Shopify!

Botnarciuc Media Store
Romênia
11 meses usando o app
FireApps deixou uma resposta 19 de agosto de 2021

Hi Botnarciuc,

My name's Christopher from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using The New Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://alireviews.io/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Christopher
Ali Reviews - Product Reviews Support Team

15 de setembro de 2023

I had an issue with some theme conflict, contacted support and got some help, Shiro helped me fix the solution in less than 5 minutes, very good service, 100% reactive ! thank you Shiro

Artenesia
Marrocos
11 meses usando o app
FireApps deixou uma resposta 18 de setembro de 2023

Hi there,

This is Bernice from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Bernice
Ali Reviews by OneCommerce

Data de edição: 4 de junho de 2022

The customer service on this app is very good and helpful. I was attended to by an agent named Molly who provided prompt and detailed responses to my questions and aided me in adding stars to my products on my webpage. I would however recommend that Ali Reviews allow for the verification of customers via order number, otherwise my experience has been good so far.

Luxoptions
Estados Unidos
11 meses usando o app
FireApps deixou uma resposta 8 de junho de 2022

Hi Emmanuel,

Here's James. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

1 de maio de 2021

Great app, and the customer support is excellent. The social proof is important for conversion rate

france-douche
França
11 meses usando o app
FireApps deixou uma resposta 2 de maio de 2021

Hi Aaron,

I'm Liam from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about The New Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://alireviews.io/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Liam
Ali Reviews - Product Reviews Support Team

8 de setembro de 2022

Customer service and support is very good. Support is very helpful with making sure your store is up to high standard. I recommend.

PackdBy Handbags
Reino Unido
11 meses usando o app