Ali Reviews: Kudosi Review App

Hi there,

I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews by OneCommerce

Hello Sam,

I'm Kate from FireApps Customer Support Team, and thank you for your feedback.

For your question, you are looking for the feature to transfer reviews from one product to another, aren't you?

If it is yes, please be advised it is not possible to do so at the moment, however, our Development team is working on it to deliver in a near future.

Also there are some workarounds that you can give a try.

Firstly, if you are importing reviews via AliExpress, please use the same AliExpress link to import reviews for another product.

Secondly, you can create/collect your own review into a file, and use CSV Import feature to import those reviews for several similar products.

Should you need more information, please feel free to contact us via live-chat or email us at support@fireapps.io

Regards,
Kate

Hi Gillian,

Here's Robert from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

Hi Shayan,

Here's James. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

Hi there,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

Hi William,

My name's Fiona. We really appreciate your feedback and comment about your experience when using Ali Review.

Regarding to your concern, the behind reason is that we have used Translation service provided by AliExpress, and recently AliExpress decided that they will keep a review in original language without translating if that review has been only created within 7 days compared to current day, but no worry please refer to this article that we have some recommendations for you.

Also I have seen that one of my colleague is following up your case by sending follow-up email. Please kindly check it and let them know if you need further support.

Regards,
Fiona
Ali Reviews - Product Reviews Support Team

Hi Corey,

Here's Johnson from FireApps Customer Support team. Thanks for contacting us.

We really appreciate your opinion for developing our app in a good way. We will note this as a new function, and discuss with our Business Development team to consider about adding it to our future releases.

Besides, please feel free to reach out to us if you need more support. We’re willing to help you via our live chat, and our email at support@fireapps.io

Have a good day!

Regards,
Johnson

Hi there,

This is Brian from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Brian
Ali Reviews by OneCommerce

Hi Melissia,

Here's Jocasta. Thank you so much for your comments.

We have noted your point " upload video on review box" and will take it into consideration. In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocasta
Ali Reviews - Product Reviews Support Team