Kudosi (formerly Ali Reviews)
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (14.556)
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I am using this app since more than a year.
First af all, this app makes your store much slower thats for sure, so it is harder to positioning store in Google, also Google marks product pages with reviews as an error so keep that in mind. There was an inciddent where app just stop working, I do not know for how long I paid for not working app and how much money I wasted during advertasing of products without reviews so it was way less effective.
When I contacted support I spot on Andy. I accepted "collaborate" option immediately to make this done as soon as possible. I check the status of collaborant after one hour just to see "Never logged in". And then I wrote a message once again and then Andy log in immediately and fix the issue in couple of minutes. I wonder how much I would have waited if I hadn't written to him. I though this app was flawless but it is not.
Hi there,
Here`s Raymond from Ali Reviews - Product Reviews Customer Support Team, and we are truly sorry that you ain't satisfied with support service provided by one of my colleague here.
Regarding concern about the loading speed and Google issue, if it still is happening now, I am willing to check it deeper for you. Also we are having a new performance update this week, so perhaps it can satisfy your expectation.
Another problem was about the delay with support service. Please note that this may happen when there was a high volume in chat, and we are doing our best to reduce it as much as possible.
Besides, I'm proud to share with you that most of issues reported by merchants recently can be fixed within first hour which I do see in your situation too.
Thank you for your understanding, and should you need any further assistance later, please feel free to contact us via our 24/7 live chat, or email at support@fireapps.io
Best Regards,
Raymond
Works amazing, quick and easy to use instructions good
I got the app on Friday night and they were closed down on the weekends, wasn't too happy about it because I had to launch on Monday.
I have used this app before & I just needed help making the reviews work. The bad thing was I installed the app at the wrong timing, but the good news, they were VERY helpful. Fixed my problems within very few minutes and helped answered ALL of my other questions. Well, I'm very happy now though
Thank you
More than wonderful site in every sense of the word
and I recommend visiting it.
Hi there,
Here's Raymond from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.
Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Raymond
Ali Reviews - Product Reviews Support Team
Great app. Auto importing of reviews is very easy and fast though most of the time you have to make some edits.
Muito bom! Ótimo app! Ajuda nas vendas e para o cliente final! Muito bom! Recomendo a todos que utilizam shopify!
Hi Rubens,
My name's Charles. We really appreciate your feedback and comment about your experience when using Ali Review.
Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Charles
Ali Reviews - Product Reviews Support Team
Apps working fine. Will continue trying. Overall good.
Top class customer service, sorted my query in about few hour time and fixed everything as I requested. Thanks to Jennifer who was my advisor.
Hi there,
This is Alexander. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.
Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Alexander
Ali Reviews - Product Reviews Support Team
Great customer service to fix my store issue. Added a extra element that my theme was blocking. Thanks!
Hi Andrew,
Here's Robert from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Robert
Ali Reviews - Product Reviews Support Team
Needed some help integrating the reviews. Ask them for help and they integrated everything for me really fast and the expert Johnson did a really professional job there and was very helpful
Hi there,
Here's Marcus from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.
Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Marcus
Ali Reviews - Product Reviews Support Team