Ali Reviews: Kudosi Reviews
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
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Me encanta muy buen servicio al cliente, y la app funciona correctamente, recomiendo a todos antes q cualquier otra app
Hi ECOM,
Here's Finn from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our latest updated version as Ali Reviews.
In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Finn
Ali Reviews - Product Reviews Support Team
the best application I have ever tried, I highly recommend, very helpful customer service.............
Hi there,
Here's Raymond from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.
Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Raymond
Ali Reviews - Product Reviews Support Team
Hi
I have updated the new version but still I can't add all 5000 products with reviews.. when using oberlo .. each page gives me a list of 20 products to add reviews..so it will take me 250 times to add reviews for 5000 products.. please help me out.. Thanks
Thanks so much for violette, she help us a lot, and she's very patience, she save us a lot of time. Thanks again
Hi Bella,
My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.
Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Charles
Ali Reviews by OneCommerce
EDIT: Another terrible feature of this app is that once you upgrade, if you want to downgrade back to a cheaper plan (but one that still allows all the same amount of reviews) you will lose ALL your reviews, even if it's to a plan that allows the same type and amount of reviews. There is no way to export your reviews so they are gone forever. You are essentially stuck into the upgraded plan, which has no extra features from the medium sized plan. Upgrade to the 'Premium' and instantly experienced issues. Multiple star lines appearing on my product pages. When they went in to 'fix' it they have messed up my product page. It's the weekend now and I have stopped all my ads so hopefully people don't see my pages looking the way they do. No photos displaying and now I have the two star lines back. It's been like this for over 24 hours. They have 'forwarded my concern' to the developers with zero information on the timeframe of if these people actually work weekends. I'm assuming it will be the same people who messed it up in the first place. The Premium lists '24/7 app specialist'. THIS IS NOT A DEVELOPER AND CANNOT HELP YOU THIS IS SIMPLY A PERSON WHO CAN FOWARD YOUR MESSAGE TO THE DEVELOPERS. DO NOT PURCHASE .
Hello there,
I'm Kate from FireApps Customer Support Team, and I truly apologize for the inconvenience caused to your store.
First of all, I did re-check your case with our Technical team, and we would like to confirm that we only added CSS codes to your store on Friday, and did not touch your store theme's code. I have no idea on why this issue happened, and surely this is not our expected result. Thus, I am going to discuss internally team to figure out a solution in order to avoid this mistake happening in the future.
Secondly, to make things clear, our app specialists who are available 24/7 is to help you to use the app properly, and fix simple technical issues within their knowledge. However, for some cases which need deeper knowledge in technical, it will require assistance from our Development team who are not available during weekend usually. It does not mean your issue will not be fixed during weekend, depends on the difficulty and complexity of reported issue, but we always try our best as we can.
Besides, since we are having an active chat, I am going to note above points, and some recommendations we just found which could be used to improve your store currently, so hope to get your response there.
Last but not least, thank you for your understanding, and kindness, and I am so sorry for what happened again.
Have a great week ahead.
Regards,
Kate
At first, I didn't see the reviews, but I had excellent advice from the developer. It took only about 10 minutes to resolve everything. Thanks Andy !!!!
Hi there,
I'm Alan from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.
We hope you have a good experience with our support team and Ali Reviews app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Alan
Ali Reviews - Product Reviews Support Team
Great support, very friendly and helpful. Had a question about settings and in no time Kaity solved it for me!
Hi Robin,
I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.
Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Thomas
Ali Reviews by OneCommerce
The customer support really helped me with the problems i had. They were very kind a fast te reply. i like this app alot and will use this from now one.
Hi Colin,
Here's Phoebe. Thank you so much for your greathearted review of Ali Reviews.
we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.
Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Phoebe
Ali Reviews - Product Reviews Support Team
Very excellent support team , prompt in reaction , kind in communication and very good technical expertise .
Hi there,
Here's Lynn from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Lynn
Ali Reviews - Product Reviews Support Team
Support is amazing! I recommend it to everyone, best app for reviews. Shen is better S2. The widget is very beautiful and you can customize a lot.
Hi Victor,
I'm Keva. Thanks for your positive review of Ali Reviews.
To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.
Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Keva
Ali Reviews - Product Reviews Support Team