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I have a problem with my products not apearing on the product list.
I tried to contact support but they still haven´t responded nor seen my customer service chat for over 2 days even though the system says that the average answer time is 5 min....
Helpful, easy to use. Wish there was a faster way to import reviews
I really enjoy the app. Cannot wait for it to be free lol. Why does the review have to be this long? I love it so much
The app is very handy, Lisa put me through how to use it with detailed instructions. She was very helpful
Hi Tinuola,
Here's James from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our latest updated version as Ali Reviews.
In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
James
Ali Reviews - Product Reviews Support Team
cool app works so well easy install would recomended to any one using shopify helps improve look of store
Horrible low effort customer service that does not help their customers out when needed. WILL NOT use this again. Horrible
Hi Jose,
Here's Julia and we're deeply sorry for this inconvenience causing to your experience
1. As we have checked your conversation with the agent and seen that your case was supported normally by the agent, she tried to answer all your queries, maybe her response did not reach your expectation. Please consider to reinstall our app and let us have a chance to support you with the highest priority
2. As we have seen that one of our colleagues is taking care your case, he gave you clear explanation on your case, please let him know if you need further support
Looking forward to hearing from you soonest
Best Regards
Julia
Ali Reviews - Product Reviews Support Team
Helpful, fast and with a lot of features. The support team helps every time I need to setup something
Hi there,
I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.
Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.
Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Richard
Ali Reviews by OneCommerce
Pauline was so helpful, really helped me through the problems I was having. I don't think I would have figured out the invalid URL issue without her. Thanks again.
Hi Louie,
This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.
We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.
Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oscar
Ali Reviews by OneCommerce
Utilizzo quest'applicazione da poco, ma sono riuscita a utilizzarlo al meglio grazie al supporto di Ali Reviews, sopratutto grazie all'aiuto di Neville.
Ha controllato il mio sito/prodotto per vedere se tutto fosse giusto, per poi contattarmi direttamente per spiegarmi i vari problemi. In più ha saputo darmi anche degli ottimi consigli per migliorare tutto il resto. Ottimo supporto, davvero!
Hi Florenn,
Here's Jocasta from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.
In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jocasta
Ali Reviews by OneCommerce
App worked perfect with hardly any hiccups. And Petey was right there to help me before I even knew I needed it. Everything is working smooth thanks to him! He even took the liberty to edit my theme. 5*****