Recensioner (14 326)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 93 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
10 april 2022

Great customer support. We just started with the app and so far they had been really helpful in getting things up and running.

Epona Co. Lifestyle Bean Bags
Australien
Nästan 2 år användning av appen
FireApps svarade 13 april 2022

Hi Pip,

This is Oscar. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team

Redigerat 7 mars 2022

Pas mal d'amélioration, efficace, rapide
Je recommande surtout avec leur service client très rapide.

PAKUN
Frankrike
Nästan 2 år användning av appen
FireApps svarade 14 september 2021

Hi Yann,

Here`s Shanley from Ali Reviews - Product Reviews Customer Support Team, and we are deeply sorry for this inconvenience causing to your store.

Regarding to your concern as my colleague was fixing your case, but he accidentally published your unpublished theme into live theme without your approval. I personally talked directly to him in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your understanding in this situation.

Also we have seen that you're having an active chat with my colleague, so please feel free to let them know if you need further help.

Looking forward to hearing from you soon

Best Regards
Shanley

21 oktober 2020

Great App and good customer service . LYNN is always very helpful when I have any questions. Thank you!

Mixed USA
USA
Nästan 2 år användning av appen
FireApps svarade 21 oktober 2020

Hi there,

Here's Paul from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Paul
Ali Reviews - Product Reviews Support Team

Redigerat 26 september 2022

Simple app, price line is right. Makes a serious impression in the store and works very well. If you have any questions, someone is always there. I can recommend to everyone.

Everything for your Cat
Tyskland
Nästan 2 år användning av appen
FireApps svarade 27 september 2022

Hi Timothy,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce

22 december 2020

The customer service is very helpful, love it. I will keep using it. Love Love Love Love Love Love Love

Baby Epoch
Kina
Nästan 2 år användning av appen
FireApps svarade 22 december 2020

Hi there,

I'm Dominic from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Dominic
Ali Reviews - Product Reviews Support Team

16 augusti 2021

I love Ali Reviews. I can easily customize the reviews on my products in bulk. I can do much with it than other review apps out there. Also, I love their customer service - Lisa is very friendly and patient. Thank you! You deserve a perfect rating. Highly recommended review app!

Quinlan Car Care
Spanien
Nästan 2 år användning av appen
FireApps svarade 17 augusti 2021

Hi Jordan,

This is Clitus from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.

We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Clitus
Ali Reviews - Product Reviews Support Team

8 mars 2022

Amazing! Really helpful and easy to use. I am grateful their support is super quick too. I would recommend

Flow Co.
Australien
Nästan 2 år användning av appen
FireApps svarade 10 mars 2022

Hi Stacy,

I'm Christabel. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Christabel
Ali Reviews - Product Reviews Support Team

Redigerat 10 november 2021

I logged into Ali Review livechat to find out about importing reviews. Thanks so much Andy for your prompt help!!

JUST BLACK
Singapore
Nästan 2 år användning av appen
FireApps svarade 2 februari 2021

Hi there,

Here's Magnus from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Magnus
Ali Reviews - Product Reviews Support Team

2 juni 2022

Looks Professional and is affordable for most stores. Highly recommended for anyone trying to setup and a new store and has plans of exponential growth.

Unjaded
Pakistan
Nästan 2 år användning av appen
FireApps svarade 4 juni 2022

Hi Mahad,

Here's James. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

16 juni 2022

With the help of Shen, I Finally have the collection page star display,cheer! Best service, much appreciated it!

sislil.com
Kina
Nästan 2 år användning av appen
FireApps svarade 18 juni 2022

Hi there,

I'm Thomas. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews - Product Reviews Support Team