Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Recensioner (14 625)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 93 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
25 maj 2020

I had to wait for hours for reviews to be completed.
I spoke to Muffin on customer support and they have been very helpful in answering my concerns and offering solutions!

XxPixieDustxX-
Jamaica
4 dagar användning av appen
FireApps svarade 14 juli 2020

Hi Carlene,

Here's Raymond from FireApps Customer Support team of Ali Reviews, and we are truly sorry for the inconvenience caused.

Regarding the loading speed, as you know, the more reviews/photos you import per product, the slower it loads. Therefore, we highly recommend you to consider about displaying less reviews per reviews page, and suitable number of photos to improve it. For more detail can be found here: https://help.fireapps.io/en/articles/4034946-why-this-message-reviews-are-flying-to-your-store-kept-loading-and-waiting-for-a-while-for-reviews-imported

Should you need any help from us with those, please feel free to contact us via our live chat, or our email at support@fireapps.io.

Regards,
Raymond

10 november 2022

I had good support. But I have not gotten what I have been looking for. I am having trouble getting quality reviews for my product.

Store Remelay
USA
4 dagar användning av appen
FireApps svarade 15 november 2022

Hi Jim,

This is Oscar from Ali Reviews. Thank you for your experience with Ali Reviews.

For your case, we have seen that one of my colleagues is following your case, please let them know if you need further support

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

30 april 2022

I added this app then removed it. It doesn't help for customers to see reviews are "powered by alireviews" thats such a huge giveaway. I would reinstall if this can be improved. Its an okay app without that issue.

Twelve2two
Kanada
4 dagar användning av appen
FireApps svarade 5 maj 2022

Hi there,

Here's Kyle. Thank you so much for your feedback

However for your case as Free plan because of its limitation so you cannot remove our logo. In case you want to remove it, please consider to upgrade the corresponding plan to do it. I have seen that one of my colleague is supporting your case, please let them know if you need further help.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team

27 juli 2019

Hi I liked Ali reviews but find that other app can do a more for videos etc. Also after I unsintalled Ali Review, the codes are still in my theme code shop. How do I remove them?

Kedaikawan
Australien
3 dagar användning av appen
FireApps svarade 28 juli 2019

Hi there,

This is Ken from FireApps Customer Support team, and thanks for your feedback.

I well understood your concern about the leftover code, for removing it, you can simply follow the following instruction:
https://help.fireapps.io/en/articles/2412328-how-to-remove-the-leftover-code-if-you-have-uninstalled-our-app-already

If it doesn't work, please create a staff account to email: support@fireapps.io for us to log in, and remove leftover code for you. Please make sure to give us Products, Apps, and Theme access permission, then notice us on by a message. We'll check and help you ASAP.

For more details on how to create a staff account, kindly read this article.
https://help.fireapps.io/en/articles/2482236-how-to-create-a-staff-account

Moreover, about the video, we will note it down, and hopefully it will be improved better on our next version update.

Have a great day.

Regards,
Ken

22 april 2018

Good APP! But, it is only FREE up to 10 Reviews! For more you have to pay monthly!

Jafar World
Kanada
3 dagar användning av appen
29 september 2017

Star rating doesn't position correctly with my theme.

Exopz
USA
2 dagar användning av appen
Redigerat 12 april 2018

ok, it imports and works very well. But in trial version you'll have a sign beside your reviews that its 'powered by ali reviews' -_- :D I mean if its trial version has lots of limits, that fine but, it doesn't mean that I have to have a link of this app on every single page. Just because I don't like this strategy and discovered that by my self after 2 days that I downloaded it, 3 is the maximum rate and won't buy this app.

Petown
Kanada
En dag användning av appen
12 januari 2019

ive uninstalled this app and i cant get rid of the starts on the top and the bottom part tried everything deleted the reviews everything

Shining Road
Spanien
En dag användning av appen
24 december 2022

Suporte muito bom! Estou testando ainda o aplicativo e já percebi algumas lentidões no aplicativo. Quero filtrar as avaliações para colocar no site em português e demora de mais comparado com outras opções.

Busquelopes
Brasilien
En dag användning av appen
FireApps svarade 27 december 2022

Hi there,

Here's James from Ali Reviews. Thank you for your feedback

Based on your issue, as we have seen that one of our colleagues is taking care your case, please let her know if you need further suppor

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce

4 augusti 2017

Only on some item that works, i hope the developer will follow up my concern, because i love your app...

911lifestyle
Indonesien
Ungefär 22 timmar användning av appen