Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Recensioner (14 555)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 93 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
13 februari 2023

Excellent experience with this app, customer service on this was Top tier! Shout out to Dory went above and beyond for me. Thanks

Poochiepawz
Australien
Ungefär en månad användning av appen
FireApps svarade 14 februari 2023

Hi Johnny Nguyen,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

20 juli 2023

I was adviced and followed by Scarlet. She was extremely patient and helpful! Such an awesome customer support. She deserves a rise! Thanks!

Lifestyle
Italien
Ungefär en månad användning av appen
FireApps svarade 27 juli 2023

Hi there,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

30 juni 2022

I'm pleased with the reviews they are all working so far, customer service is on point thanks to Flora for her guidiance throughout

Lavish Skin
USA
Ungefär en månad användning av appen
FireApps svarade 3 juli 2022

Hi Jeffrey,

My name's Charles. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews - Product Reviews Support Team

25 juli 2019

Fantastic. Would be good to automate using the aliexpress ID added as a meta field, but otherwise a fantastic app

Yes Activewear
Australien
Ungefär en månad användning av appen
FireApps svarade 29 juli 2019

Hi Mark​,

Here's Petey from FireApps Customer Support team, and thanks for your feedback.

Regarding to your concern, can you please let us know clearer about your purpose of using meta field?

I also sent you a separated email to following up easier and support you better.

Look forward to hearing from you soonest.

Best Regards,
​Petey -

Redigerat 15 juli 2020

Ali Reviews is perfect if you work exclusively with Ali Express which is fine for some. I found over time that to be limiting. The App itself works well, easy to set up. Support is good yet challenging as the it is really not set up for NA time zone support so you have to wait several hours for a response. However, the need for support is limited since it is really easy to set up and use.

The reason for the 3 stars is because again, for my purposes it is limiting additionally many of the reviews I couldn't use as the reviews were not about products but about suppliers. I suggest the system help to filter those so customers don't waste time sifting through those.

Glamandglo
USA
Ungefär en månad användning av appen
FireApps svarade 11 juni 2020

Hello Gloria,

I'm Kate from FireApps Customer Support Team, and thank you for your feedback

As we discussed via live chat, exporting reviews to CSV file is not supported yet, and I will let our Business Development team know about your request.

Should you need more support, please feel free to contact us via our live chat, or our email at support@fireapps.io.

Regards,
Kate

1 april 2018

the worst customer cares ever . not professional at all they don't have enough knowledge for a small issue more than 26 emails and 6 days until now no solve. other issues take too long to replay back and at the end, the app charges me twice at the same month.
the app needs work to be good no rate in reviews page, no bulk edit or deletes, no multi choose.

Majesticlife
Italien
Ungefär en månad användning av appen
30 april 2022

Atendimento super profissional, rápido e cordial.
Obtive resposta em todas as dúvidas e solução Obrigada

Loja Fabula Lúdica
Brasilien
Ungefär en månad användning av appen
FireApps svarade 5 maj 2022

Hi Maria,

Here's Robert. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

31 december 2022

Usando la aplicacion de ali reviews fui muy bien atendido por arian! me ayudo n todo momento con todo lo que necesite, contesto rapido y hiso su trabajo de forma eficaz. Muchas gracias por la excelente atencion!

DropTop
USA
Ungefär en månad användning av appen
FireApps svarade 3 januari 2023

Hi Ezequiel,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

5 juli 2022

Todo muy bien y muy limpio, igual el plan de 10€ des de mi punto de vista ya tendrías de poder hacerlo casi todo, igual lo único malo es que el plan de 10€ se queda un poco justo. Por eso tengo de usar el plan de casi 20€ que des de mi punto de vista es un poco caro.
Si que es verdad que todas las reviews se ven super limpias en mi página web y muy bonitas.

binkerss
Spanien
Ungefär en månad användning av appen
FireApps svarade 6 juli 2022

Hi there,

This is Bernice. Thanks for your feedback about our app

Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Bernice
Ali Reviews - Product Reviews Support Team

8 juli 2020

Ali Reviews is great. The app has everything you need to get reviews from ali express and lets you customize the design. The customer service is also great.

Savannahfitness
USA
Ungefär en månad användning av appen
FireApps svarade 2 oktober 2020

Hi there,

Here's Lynn from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Ali Reviews - Product Reviews Support Team