Ali Reviews: Kudosi Reviews
ตรงตามมาตรฐานคุณภาพสูงสุดของ Shopify ในด้านความเร็ว การใช้งานง่าย และมูลค่าของผู้ขาย
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Customer service is very responsive, thank you to Andy who was able to respond quickly to my needs.
Hi there,
I'm Kate from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.
We hope you have a good experience with our support team and Ali Reviews app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kate
Ali Reviews - Product Reviews Support Team
Very good app overall with a good support team that are quick to help when issues come up. I would definitely recommend it.
Hi there,
This is Harry. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.
Further we extremely advise you to check our website at https://fireapps.io/blog which has been a great source to know the newest information of Ali Reviews.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Harry
Ali Reviews - Product Reviews Support Team
Great app works well and is easy to use. Wish it let you add more reviews on the free plan that would be better
This app is extremely helpful in building customer confidence. I especially love being able to import customer reviews with pictures. Really gives my store credibility. I, however, do not like the lengthy time to get replies from support (1 week). Random names are applied to customer reviews, will be helpful if these matched the country's culture. Sometimes review comments are mismatched (so I'll get a review from the US in a different language..) Would be great if reviews could update automatically also.
App is very easy to use. Makes my store look very professional and allows clients to see product with confidence.
Hi there,
This is Seri from Ali Reviews - Photo Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Seri
Ali Reviews - Photo Reviews Support Team
le support client est présent H24, vraiment bravo. ils font un excellent travail et ne coûtent pas cher
Hi Alex,
This is Miranda from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with Ali Reviews.
We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.
Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Miranda
Ali Reviews - Product Reviews Support Team
I like this app. The only problem is that it was difficult getting my head around it at first. Once you know how to use it, it is easy to use
Hi there,
I'm Mason from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.
We hope you have a good experience with our support team and Ali Reviews app. As you said that "The only problem is that it was difficult getting my head around it", please let my colleague who are taking your case know, so they can help you further.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.
Best Regards
Mason
Ali Reviews - Product Reviews Support Team
I got alot of good help and the support was great and veery good helping. I was able to do work easier and faster. Aldoe i didnt get pictures for my reviews and the name was blured out. A bit suspissios.
Hi there,
Here's Kyle from Ali Reviews. Thank you so much for your review
Based on your issue "Aldoe i didnt get pictures for my reviews and the name was blured out", unfortunately I seem not to catch your point, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/
Regards,
Kyle
Ali Reviews by OneCommerce
j'ai utilisé l'application Alireviews, il faudrait qu'elle soit traduite en francais pour une utilisation optimale et simplifié mais le service client est très efficace et attentif à nos besoins! Merci à mes conseillers Serl et Andy !
Hi Maeva,
Here is Seri from FireApps Support Team, and thank you so much for your feedback.
I really appreciate your great opinion about translating the app language to French, and will send this to our Development team in order to consider this request in our future releases.
Should you got any further concern, please feel free to contact us via our live chat, or email at support@fireapps.io
Have a nice day.
Regards,
Seri
Pretty good , doesn't let me bulk import reviews though. i like it for the most part and it helps me with my business
Hi Tim,
Here's Petey from FireApps Customer Support team, and thanks for your feedback.
Regarding to your concern, our app is now integrated with Ali Orders and Oberlo to help you import reviews in bulk for all products just by 1-click.
For Oberlo integration, the bulk import function is only available in Essential and Premium plan. If you was using Oberlo to import product before, please consider to upgrade to use this awesome function.
Meanwhile, Ali Orders is FREE, and available in all plans, and we highly recommend in case you have never used Oberlo before.
Should you have any further support, please let us know ASAP via chat channel or email us at support@fireapps.io.
Best Regards,
Petey