Ali Reviews: Kudosi Review App

Ali Reviews: Kudosi Review App

评论 (14,651)

整体评分
4.9
每个评分等级的数量
  • 93% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2022年4月6日

Liz was fab at helping me out, explaining and making sure that my store was working correctly. I am yet to see the apps full potential as I only downloaded it yesterday- but so far I am happy with the support.

Bumpkin Designs
英国
大约1年 人在使用应用
FireApps已回复 2022年4月7日

Hi there,

This is Miranda. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Miranda
Ali Reviews - Product Reviews Support Team

2020年2月15日

i love it i wish there would be a way to filter the reviews to countries. rathr than that is a great app

Blackdresss
美国
大约1年 人在使用应用
FireApps已回复 2020年2月17日

Dear Zahar,

This is Muffin from FireApps Customer Support team, and we really appreciate your feedback to our apps.

Regarding to your concern, this function is already available on AliReviews.

You could simply filter the reviews to countries by following this instruction:
1. Go to AliReviews Dashboard > Get Reviews > Import Setting.
2. In the Default Filter Setting section, choose the "Select Country" function.

I hope this might be helpful for you.

If you have any concern later, please feel free to contact us via our live chat, or email at support@fireapps.io.

Best Regards,
Muffin

2022年5月15日

So far so good to me. The staff has benn helpful so far. I like the batch import function. I need to upgrade to the essential plan to use some function tho. I can understand that but I wish it could be cheaper since my shop is not so profitable yet.

Papaya Lifestyle
中国
大约1年 人在使用应用
FireApps已回复 2022年5月16日

Hi there,

Here's James. Thank you so much for review about our app.

We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built our app to provide a great return on investment on all of our plans. We are confident that the app will pay itself back in full by increasing the conversion and retention of your customers. Not to mention reaching new customers with referrals, and increasing the amount of reviews you will collect.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

2022年10月9日

service client au top malgré une prise en main difficile. John m'a aidé sans même que je le sollicite et c'est très apprécié

lumiart.shop
美国
大约1年 人在使用应用
FireApps已回复 2022年10月11日

Hi Thomas,

Here's Phoebe from Ali Reviews. Thank you so much for your review

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Phoebe
Ali Reviews by OneCommerce

2021年12月2日

I just bought the app so I haven't tested it yet. I wish it offered more customization like with fonts, branding preferences, exporting reviews, etc. I'll see how it works for my shop before I can say more. The customer service was EXCELLENT!

Fairtrade Gifts from Palestine | Handmade Palestine
美国
大约1年 人在使用应用
FireApps已回复 2021年12月6日

Hi Morgan,

This is Alexander from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

As you said that "I wish it offered more customization like with fonts, branding preferences, exporting reviews, etc", glad to inform that our app can help you do them all. I have seen that my colleague has sent you follow-up emails, please let them know if you need further support.

Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

2020年3月23日

I just started to test a few review apps and Ali Reviews is among my top 3 at the moment. This app is very user friendly and easy to use for a beginner like me. Looks like i might be using this long term after all. The criteria for me choosing the right app is knowledgeable & fast online support, reasonable pricing and ease of use for both beginners and professionals.

Pets L'amour
马来西亚
大约1年 人在使用应用
FireApps已回复 2020年3月23日

Dear Matt,

My name is Tony from FireApps Customer Support team, and it's great to know that you are enjoying our product and service.

Besides, we are still working hard on new version to bring more great features to you in a near future, so please stay tuned.

If you have any concern, please feel free to contact us via our live chat, or email at support@fireapps.io

Have a great day.

Best Regards,
Tony

2023年8月3日

Quinn was speedy in assisting me as soon as I downloaded the app, literally no time at all! She was very patient and sent me a step by step guide alongside her chat to assist me with a predetermined problem- thanks Quinn!

JEN'EVENT
英国
12个月 人在使用应用
FireApps已回复 2023年8月23日

Hi there,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

2018年6月4日

I have the free version. Very easy to use, managed to import lots of reviews straight away to add social proof to my website. Could maybe do with being able to select more in-depth reviews rather than getting what comes though.

Select Sporting Goods
英国
12个月 人在使用应用
2020年1月28日

remove watermark during trial either way you're only allowed to give 5 reviews which is already sketchy enough

Be-Top
美国
12个月 人在使用应用
FireApps已回复 2020年1月29日

Dear Brandon,

Here's Petey from FireApps Customer Support team.

I can see that you are still using the old Free plan which will put the watermark under "Write a review" button and limit 5 reviews per product as well.

For your information, we have already updated the subscription policies since August 2019. Hence, please consider to upgrade to paid plan to remove watermark, and unblock more reviews.

Should have any other concerns about this, please feel free to contact us via live chat channel or email us at support@fireapps.io

Best Regards,
​Petey -

2018年1月13日

great apps and very easy to use, but only 5 reviews allowed for the free plan.

Pointpick
新加坡
12个月 人在使用应用