整体评分
4.9
每个评分等级的数量
  • 93% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2023年11月22日

Shiro at Customer Support Chat solved my problem in a matter of minutes, even though it wasn't any matter to do with AliReviews, it affected the review experience in my store and they were more than happy to take care of it for me; really kind and professionally at that. 10/10 recommend.

ikatei
葡萄牙
3个月 人在使用应用
FireApps已回复 2023年12月5日

Hi there,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

2024年3月14日

Very helpful customer support. Handled the matter very beautifully and professionally.

EShop Zen
英国
2天 人在使用应用
FireApps已回复 2024年3月18日

Hi there,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

2024年3月27日

love it

ClickCases
澳大利亚
8天 人在使用应用
FireApps已回复 2024年3月31日

Hi there,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

2024年2月5日

très réactif et un excellent travail

Ma boutique
法国
4个月 人在使用应用
FireApps已回复 2024年2月23日

Hi there,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

2024年1月27日

The collaborator Fanny has great service!

Ela Garota Shop
巴西
大约1个月 人在使用应用
FireApps已回复 2024年2月6日

Hi there,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

2024年1月16日

Reviews widget branding can be edited very easily. The way reviews display across the site is very nice. I had a few hiccups getting this installed. Clara from the support team connected with me and got the widgets live quickly. Highly recommended.

Evnroll
美国
大约2小时 人在使用应用
FireApps已回复 2024年2月6日

Hi there,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

2024年1月14日

Customer service is very good and they respond immediately.

Trendy Infinite
加拿大
大约2个月 人在使用应用
FireApps已回复 2024年1月17日

Hi there,

Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce

2024年4月23日

great app and fast support!

CARBONITE
法国
大约23小时 人在使用应用
FireApps已回复 2024年4月25日

Hi there,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

2024年4月3日

Amazing App with Amazing an amazing and fast support Team big shoutout to Rosa from Alireviews Support!

Harriot
瑞士
大约1小时 人在使用应用
FireApps已回复 2024年4月8日

Hi there,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

2024年1月19日

The app does not work well and it is useless

Fun Tools
美国
19天 人在使用应用
FireApps已回复 2024年1月21日

Hi Wei,

I'm Louis from Ali Reviews and we personally apologize for this unexpected experience with our app

- Based on your feedback, we seem not to catch your issue clearly, please explain it more details for better understanding

- We have seen that one of our colleagues is reaching out you, but unsuccessful, please kindly check your email and let her know if you need further support

Looking forward to hearing from you soonest

Best Regards
Louis
Ali Reviews by OneCommerce