Ali Reviews: Kudosi Review App

Ali Reviews: Kudosi Review App

评论 (14,651)

整体评分
4.9
每个评分等级的数量
  • 93% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2024年11月18日

Saiki is a capable and enthusiastic person. It was a pleasure to meet her online. She helped me solve a big problem. I'm so grateful to her.

JOLLY HOME STORE
巴西
2024年6月23日

great

Chins
香港特别行政区
大约1年 人在使用应用
FireApps已回复 2024年6月30日

Hi there,

I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews by OneCommerce

2024年2月12日

Excellent customer service, sorted my issue very quickly by Alena, thanks guys!

GRVTYCLUB
英国
11个月 人在使用应用
FireApps已回复 2024年2月23日

Hi there,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

编辑时间:2024年1月18日

One of the worst companies and apps we have ever dealt with! After the initial 7 days free trial, we were placed on a plan costing $19.90/month where you can collect 1500 reviews per product (they claim we selected it, which is not true). We are a small company selling specialist garments that few people want to leave reviews for, so we have collected a total of 10 reviews in the 7 months we used Ali Reviews. When we realised that they had a cheaper option costing just $9.90/month, we asked why we were on the more expensive plan and asked them to refund the extra $10/month (a total of $70). They plainly refused to do so and gave a lot of excuses instead of being understanding and offering some good customer support.

Their app also do NOT have an button for exporting your own reviews, like all other similar apps have. We had to contact them and ask if we could please download our own data collected on our own website by our own customers. They asked why we wanted to download this data, and then told us the request had to be forwarded to their technical departement and that it would take some time to complete! I'm not even sure this practice is allowed!

Will never use this app or company again or recommend them to anyone.

XBODY UK
英国
9个月 人在使用应用
FireApps已回复 2024年1月16日

Hi Ellen,

I'm Alex from Ali Reviews and we personally apologize for this unexpected experience with our app

- For the issue that there's no button to export the review, so I highly appreciate your empathy on this situation because of the privacy review policy, we're considering to show the button so that users can do it by themselves. For your case, we still support you to export review in the short time

- We have seen that one of our colleagues is taking care your case, she gave you a clear explanation, please kindly check your email and let her know if you need further support

Looking forward to hearing from you soonest

Best Regards
Alex
Ali Reviews by OneCommerce

2024年4月24日

The support team is very helpful and helped me solve my problem in just a few minutes. Highly recommend this app!

Endenique
加拿大
25天 人在使用应用
FireApps已回复 2024年5月1日

Hi there,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce

编辑时间:2024年1月7日

Easy to use, and services are offered at a very reasonable price. The customer support is also very quick and friendly, Comie from customer service helped me fix a problem i had in no time

Flyy Toys
加拿大
3个月 人在使用应用
FireApps已回复 2023年12月6日

Hi there,

Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce

2024年10月6日

Dahlia was a great help, she responded immediately and had a solution for my offer

Amiti Tutati
德国
FireApps已回复 2024年10月20日

Hi there,

I'm Thomas from Kudosi. We would like to thank you for such a wonderful review of you about Kudosi.

Your feedback really means a lot to our Kudosi team and we have been trying our best to develop and improve Kudosi to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas from Kudosi

2024年3月12日

I had a big problem that I couldn't solve. I was lucky enough to be helped by Comei, who was very professional and efficient !

Ma boutique
法国
4个月 人在使用应用
FireApps已回复 2024年3月13日

Hi there,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

2024年5月16日

Rosa from ali reviews was really helpful!

revially
美国
大约2个月 人在使用应用
FireApps已回复 2024年5月20日

Hi there,

This is Brian from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io

Regards,
Brian
Ali Reviews by OneCommerce

2024年7月29日

Good app, great customer service!

Leonardo Costino
荷兰
大约5小时 人在使用应用
FireApps已回复 2024年8月4日

Hi there,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce