Ali Reviews: AI Product Review
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Hi there,
I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.
Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.
Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Richard
Ali Reviews by OneCommerce
The only drawback is that you can't edit comments.
Hi there,
I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.
Thanks for taking the time to share your feedback with Ali Reviews. Because of the review policy, so review cannot be edited anymore, so hope you sympathize for us
Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Richard
Ali Reviews by OneCommerce
I download this app,It is powerful as it can import lots of reviews from only aliexpress,if it can import from other shops it can be wonderful,as some supporter is not professional,he told me the wrong way to line the reviews,and it happens terrible to display three same reviews one window,I am not happy about that!
Hi Zhu,
Here's Harvey from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your feedback about our app as well as support.
We have a proper training for our support team to avoid this in the future. As you said that "if it can import from other shops it can be wonderful", for this concern, firstly you should export review from other shops and then use our CSV template to import for the current store.
As I have checked you are having an active chat with my colleague, please let them know if you need further support. Also I highly recommend you to check our website for the latest news regarding to The New Ali Reviews at https://alireviews.io/
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Harvey
Ali Reviews - Product Reviews Support Team
I sought the support of the team to set up the app and was assisted by Harwin. I find the app really helpful in importing reviews automatically from aliexpress with just a few clicks. The only downside is the price. Other than that I have no other concerns. I would really recommend the app. ShelloCB.
Hi Shello's Creative Boutique,
Thank you for your detailed comment on Kudosi.
We know that the price might prevent merchant to experience the app. We do have 7-14 trial days for providing merchant a period to see how's the app works with paid plan.
If you find the Free plan is suitable to your store, please enjoy it and ask us anything you need.
Have a nice day,
Lauren from Kudosi
Good app and relatively easy to use, some more customisation options would be nice, especially on the email review requests side, but good features all in all. Customer service is really great so far, they are always very helpful and knowledgeable of their product and they go the extra mile to help you. Thanks 'Rachel' for your help!
Hi there,
Here's Kyle from Kudosi. Thank you so much for your greathearted review
We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Kudosi even more.
Also I highly recommend you to check our website for the latest news regarding to Kudosi and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@kudosi.ai
Regards,
Kyle from Kudosi
レビューのない商品でレビューを書くボタンが消えてしまっているので、チャットサポートに聞くとすぐに対応してくれ、的確にアドバイスくれた。画像もつけてくれたので、英語だったがわかりやすかった
サポート担当者：Mya
Hi there,
Here's Robert from Kudosi. Thanks for your great review and your feedback about our app with the newest version of Kudosi, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/
If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io
Regards,
Robert
Kudosi by OneCommerce
Recht einfache und übersichtliche gestaltete Erweiterung, die intuitiv zu bedienen ist. Manchmal dauert das publishen von Reviews etwas. Sehr schneller und freundlicher Kundensupport (danke an Rachel!). Eine Möglichkeit die Reviews selbst zu exportieren, wäre noch ideal.
Hi there,
Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/
If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io
Regards,
Robert
Ali Reviews by OneCommerce
The app itself is great and very useful to add reviews, but I wish more features were available in the free plan. Customer support was also very good, Alene and Joliann were proactive in helping me fix my problems.
Hi there,
This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.
Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oscar
Ali Reviews by OneCommerce
AliExpress support was responsive and effective when I encountered a problem with product reviews not displaying on my website. They identified the issue and helped restore the reviews, which were previously imported but not showing up. I’m very satisfied with their assistance and grateful for the fix
Hi Brenda,
I'm William from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.
To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.
Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
William
Ali Reviews - Product Reviews Support Team
quelques bugs mais bon support
Hi Boutique Bidet Portable,
Here's Lauren from Ali Reviews and we really appreciate your review for the app.
The review would be better when you could leave us a few words to let other merchants know how our app works. The comment about app feature and services is also essential for us to improve our product and service.
We hope you could modify the review with content so our team can recognize the effort of us.
Please let us know if you need further supports.
Kind regards,
Lauren
