評價 (14,351)

整體評分
4.9
各級評分數量
  • 93% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2022年8月22日

Fast and amazing communication!!! gave perfect suggestions and help fix any problem I came across. Highly recommend.

SIP
英國
使用應用程式 3個月
2023年1月3日

I downloaded the app for testing and instantaneously the app spoke to me through John, who has lovely guided me in setting the first things up. Very pleasant support!

GWstore
英國
使用應用程式 3個月
FireApps 已回覆 2023年1月4日

Hi Gabriel,

This is Bernice from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Bernice
Ali Reviews by OneCommerce

2020年8月16日

can be a bit more streamlined so it goes directly on the store instead of having to look it up. however it is a good app.

devoraelsltd-store-jewellery-apparel
英國
使用應用程式 3個月
FireApps 已回覆 2020年8月17日

Hello Deborah,

My name is Raymond from FireApps Customer Support team, and it's great to know that you are enjoying our product.

I'm not quite sure with your statement, "it goes directly on the store instead of having to look it up", and since you have an active conversation with our colleague, Lisa, now, please feel free to address this concern to her directly.

Have a great week ahead.

Best Regards,
Raymond

2022年2月18日

Customer Service is incredible! I reached them regarding some issues on our store and they helped solving it

Drivse
葡萄牙
使用應用程式 3個月
FireApps 已回覆 2022年2月21日

Hi Antonio,

Here's Robert from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

2021年2月13日

Awesome customer support ! Been using them for the past year and it has increased my conversion rate by a lot ! Even on week-ends, their team is there to help. Thanks a lot!

Attraction stones
比利時
使用應用程式 3個月
FireApps 已回覆 2021年2月14日

Hi there,

This is Kieran from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Ali Reviews - Product Reviews Support Team

2021年6月9日

Very responsive and helpful. Thank you Lisa!
They seem like to operate 24/7. They are available any time. I really love the app. Very nice, easy to use .. You can add a review by yourself, modify and change anything in the review. Apart from uploading them from aliexpress. Recommend it.

elélui.
瑞士
使用應用程式 3個月
FireApps 已回覆 2021年6月10日

Hi Zeineb,

My name's Elain from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using The New Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://alireviews.io/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Elain
Ali Reviews - Product Reviews Support Team

編輯時間:2020年9月16日

Great support from Andy. I had problems to see the reviews on my website and he immediately fixed it for me. Great app, I will highly recommend!

kaspring
中國
使用應用程式 3個月
FireApps 已回覆 2020年9月30日

Hi there,

Here's Seri from FireApps Customer Support Team.Thank you for great review, it was our pleasure to assist you

For your information, we keep posting helpful content regarding not only Ali Reviews, but also the tips on doing e-commerce here on our blog https://fireapps.io/blog

Should you need further support, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - Product Reviews Support Team

2023年2月24日

They actively communicated with me for 45 minutes to get back to my problems and solve them immediately. They helped me solve my problems by recording video if necessary. Extremely high quality service!

SentalfKitchen
英國
使用應用程式 3個月
FireApps 已回覆 2023年2月28日

Hi there,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

2023年2月28日

I was online trying to work out the app, and support can online , Vani showed me step by step how to import and customise the star ratings. Best support ever.

TRENDI GADGETS
澳洲
使用應用程式 3個月
FireApps 已回覆 2023年3月1日

Hi there,

I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews by OneCommerce

2022年8月28日

Großartiger Service! Wir wurden Verbesserungsvorschläge gemacht und die Mitarbeiter im Live-Chat waren kompetent und hilfsbereit. Die Widget-Einstellung sind übersichtlich und verständlich!

ShonenShop
德國
使用應用程式 3個月