Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

評價 (14,682)

整體評分
4.9
各級評分數量
  • 93% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2020年5月25日

I had to wait for hours for reviews to be completed.
I spoke to Muffin on customer support and they have been very helpful in answering my concerns and offering solutions!

XxPixieDustxX-
牙買加
使用應用程式 4天
FireApps 已回覆 2020年7月14日

Hi Carlene,

Here's Raymond from FireApps Customer Support team of Ali Reviews, and we are truly sorry for the inconvenience caused.

Regarding the loading speed, as you know, the more reviews/photos you import per product, the slower it loads. Therefore, we highly recommend you to consider about displaying less reviews per reviews page, and suitable number of photos to improve it. For more detail can be found here: https://help.fireapps.io/en/articles/4034946-why-this-message-reviews-are-flying-to-your-store-kept-loading-and-waiting-for-a-while-for-reviews-imported

Should you need any help from us with those, please feel free to contact us via our live chat, or our email at support@fireapps.io.

Regards,
Raymond

2022年11月10日

I had good support. But I have not gotten what I have been looking for. I am having trouble getting quality reviews for my product.

Store Remelay
美國
使用應用程式 4天
FireApps 已回覆 2022年11月15日

Hi Jim,

This is Oscar from Ali Reviews. Thank you for your experience with Ali Reviews.

For your case, we have seen that one of my colleagues is following your case, please let them know if you need further support

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

2022年4月30日

I added this app then removed it. It doesn't help for customers to see reviews are "powered by alireviews" thats such a huge giveaway. I would reinstall if this can be improved. Its an okay app without that issue.

Twelve2two
加拿大
使用應用程式 4天
FireApps 已回覆 2022年5月5日

Hi there,

Here's Kyle. Thank you so much for your feedback

However for your case as Free plan because of its limitation so you cannot remove our logo. In case you want to remove it, please consider to upgrade the corresponding plan to do it. I have seen that one of my colleague is supporting your case, please let them know if you need further help.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team

2019年7月27日

Hi I liked Ali reviews but find that other app can do a more for videos etc. Also after I unsintalled Ali Review, the codes are still in my theme code shop. How do I remove them?

Kedaikawan
澳洲
使用應用程式 3天
FireApps 已回覆 2019年7月28日

Hi there,

This is Ken from FireApps Customer Support team, and thanks for your feedback.

I well understood your concern about the leftover code, for removing it, you can simply follow the following instruction:
https://help.fireapps.io/en/articles/2412328-how-to-remove-the-leftover-code-if-you-have-uninstalled-our-app-already

If it doesn't work, please create a staff account to email: support@fireapps.io for us to log in, and remove leftover code for you. Please make sure to give us Products, Apps, and Theme access permission, then notice us on by a message. We'll check and help you ASAP.

For more details on how to create a staff account, kindly read this article.
https://help.fireapps.io/en/articles/2482236-how-to-create-a-staff-account

Moreover, about the video, we will note it down, and hopefully it will be improved better on our next version update.

Have a great day.

Regards,
Ken

2018年4月22日

Good APP! But, it is only FREE up to 10 Reviews! For more you have to pay monthly!

Jafar World
加拿大
使用應用程式 3天
2017年9月29日

Star rating doesn't position correctly with my theme.

Exopz
美國
使用應用程式 2天
編輯時間:2018年4月12日

ok, it imports and works very well. But in trial version you'll have a sign beside your reviews that its 'powered by ali reviews' -_- :D I mean if its trial version has lots of limits, that fine but, it doesn't mean that I have to have a link of this app on every single page. Just because I don't like this strategy and discovered that by my self after 2 days that I downloaded it, 3 is the maximum rate and won't buy this app.

Petown
加拿大
使用應用程式 1天
2019年1月12日

ive uninstalled this app and i cant get rid of the starts on the top and the bottom part tried everything deleted the reviews everything

Shining Road
西班牙
使用應用程式 1天
2022年12月24日

Suporte muito bom! Estou testando ainda o aplicativo e já percebi algumas lentidões no aplicativo. Quero filtrar as avaliações para colocar no site em português e demora de mais comparado com outras opções.

Busquelopes
巴西
使用應用程式 1天
FireApps 已回覆 2022年12月27日

Hi there,

Here's James from Ali Reviews. Thank you for your feedback

Based on your issue, as we have seen that one of our colleagues is taking care your case, please let her know if you need further suppor

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce

2017年8月4日

Only on some item that works, i hope the developer will follow up my concern, because i love your app...

911lifestyle
印尼
使用應用程式 大約22小時