Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

評價 (14,708)

整體評分
4.9
各級評分數量
  • 93% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
編輯時間:2023年1月11日

Great product & customer service. (Rep: Arian) Had an issue with repeating review stars on my product page, they reached out before I even asked to help resolve the issue. Was fixed within no more than a few minutes.

StoneyStash
美國
使用應用程式 大約1個月
FireApps 已回覆 2023年1月12日

Hi Nathan,

I'm Keva from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Keva
Ali Reviews by OneCommerce

2017年11月19日

Very good app sometimes dont work but you just have to uninstall them install again probably will be fixed soon. Gives the costumers a secure feeling. :)

Dreamsupplier
瑞典
使用應用程式 大約1個月
2022年7月24日

PERFECT APP! BEST SUPPORT. PAULINE IS AWESOME. She understands what customer want in just sec. Very helpful and nice to talk with

Chillz vape
瑞典
使用應用程式 大約1個月
FireApps 已回覆 2022年8月15日

Hi there,

Here's Robert. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

2017年12月12日

Super pratique pour importer des avis !
Je recommande !

Bouli Shop
法國
使用應用程式 大約1個月
2022年3月21日

n the meantime, I see you have been with Ali Reviews for a while, Can I ask you for a favor to share with me your thoughts on our service on Shopify? That'll help me a lot at this time

Wookay
荷蘭
使用應用程式 大約1個月
FireApps 已回覆 2022年3月24日

Hi Mike,

Here's Phoebe. Thank you so much for your review of Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Phoebe
Ali Reviews - Product Reviews Support Team

2018年9月19日

gostei bastante, porém ele é meio pesado e demora atualizar no site, isso pode ser melhorado, de resto tudo ok.

Live Shines
巴西
使用應用程式 大約1個月
2022年4月7日

are killing the app, now to be able to make basic changes you need to be on the $20 plan i.e. a junk app estão matando o aplicativo, agora para poder fazer alterações básicas, você precisa estar no plano de US $ 20, ou seja, um aplicativo lixo

MAGIA TOY
巴西
使用應用程式 2年多
FireApps 已回覆 2022年4月12日

Hi GUSTAVO,

Here's Erik and we sincerely apologize for this inconvenience causing to your experience.

In relation to your concern, for making it clear the setting as hiding flag as well as icon is available on Essential plan and above, so hope you consider to upgrade your plan to use these settings.

Also as you know that Essential plan is considered as the best choice for most of users, because it brings not only the advance settings like this but also more useful functions to attract buyers' attention on the products. We completely understand that costs are a big part of every merchant's decision of which apps to use, but we are confident that our app will provide a great return on investment.

I have seen that one of my colleagues has been sending you follow-up emails, please kindly check it and let them know for further support.

Looking forward to hearing from you soon.

Regards,
Erik
Ali Reviews - Product Reviews Support Team

2018年6月25日

Nice, simple to use app. Faced some glitches, but now working seamlessly

Bodytherapy Pro
加拿大
使用應用程式 2年多
2020年6月10日

Hi there, i have 8 stores using alireviews app. But since few days, they have removed their support chat. If you click on it, it just goes to a FAQ. There is also no email address to contact them. I try to reach them since 9 days, nooo way to have an answer.

Raton Malin
阿拉伯聯合大公國
使用應用程式 2年多
FireApps 已回覆 2020年6月10日

Hi Gabriel,

I'm Raymond from FireApps Customer Support Team, and I am very sorry for the inconvenience may caused to your store.

Our live chat has always been there in the bottom right, and this is the first time we heard an issue about it. Since this tool is provided by 3rd party, please let me contact them directly to see which could be a behind reason there. May I know if this problem is still happening after you have logged into Ali Reviews app?

Also one of my colleague, Andy, tried to reach you via your email, and he is waiting for your reply.

Last but not least, our support email is always available 24x7 to you at support@fireapps.io.

Regards,
Raymond

2022年8月29日

Pauline helped me so much! She answered all of my questions and provided expert advice. I am very grateful for her

Prism and Poppy
美國
使用應用程式 大約1個月