整體評分
4.9
各級評分數量
  • 93% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2024年3月24日

Good customerservice, quick response time and easily able to manage product reviews, for 5 stars I would like to be able to automatically translate the reviews and the review container itself to the language that matches with the region the user is visiting the website from.

BackWellness
荷蘭
使用應用程式 3個月
2024年2月1日

We subscribed to the essential plan for a few months but opted to switch to the free version as part of our cost-saving measures. This transition necessitated the manual deletion of the majority of our reviews to comply with the free plan's five-review limit, despite having imported hundreds. It would be significantly more user-friendly if the app facilitated review removal with the same ease as their importation or addition.

Consequently, I rate the app three stars. However, Joyce deserves a five-star rating for her assistance during this process. Her professionalism, patience, and understanding were commendable. Great job, Joyce!

Easiley
芬蘭
使用應用程式 3個月
2024年1月19日

I've had a problem where i cant import reviews for some reason and both times customer support has fixed it and imported the reviews for me. I think it will still happen and so im hesitant to import more reviews because i worry it wont work but they do a great job at helping me out. Just now Joyce not only helped me with my request but did it for me. They're responsive and helpful. Good experience overall but if that bug still exists that stops me from importing reviews is still at play then its a bit ironic considering importing reviews is their business.

MumboLights
澳洲
使用應用程式 大約2個月
2024年2月9日

User Interface should be improved and the widget should be improved and should be easy to implement on the page. rest the app is beautiful and cheaper.

Charcoal
美國
使用應用程式 大約1年
2024年1月23日

I'm relatively new to using this app and I still haven't discovered everything, but Violette from the Customer Support team was a great help in getting me started up on my store.

Luhara
美國
使用應用程式 21天
2024年1月26日

Polaris helped me a lot! Thanks for that!!!

Schippershop
荷蘭
使用應用程式 9個月
2024年3月19日

Customer service is top tier. I Recommend it over other review apps.

OmniTech
美國
使用應用程式 6天
FireApps 已回覆 2024年3月24日

Hi there,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

2024年2月8日

Very nice. Tee is such a star in helping rectifying problem.

Mama's Love Kids
阿拉伯聯合大公國
使用應用程式 21天
2024年3月14日

Very Good Support ! Thanks a lot

Mizy
瑞士
使用應用程式 15天
FireApps 已回覆 2024年3月18日

Hi there,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

2024年2月7日

Personale ottimo, disponibile e sbrigativo!
App non molto intuitiva ma fa perfettamente il suo lavoro.
Grazie!

Smeraldo Italia
義大利
使用應用程式 1年多