Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

April 6, 2022

Great customer service, had an issue, reached out and had it solved in less than 10 min. Looking forward to this service.

@houseplantstickers
United States
Almost 2 years using the app
FireApps replied April 7, 2022

Hi Michael,

I'm Richard. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

Edited August 20, 2020

The app is great, very easy to customize and presents social proof in a very elegant and efficient way. Technical support is responsive and promptly answered my questions and solved a small problem immediately. I am very satisfied and I recommend it.

LUWENA
Brazil
Almost 2 years using the app
FireApps replied October 1, 2020

Hi there,

This is Seri from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - Product Reviews Support Team

March 14, 2018

AMAZING!

thank you for giving us that great app

Survivaldeals4you
Germany
Almost 2 years using the app
February 27, 2021

Great service, and kind helpdesk ! :-) Thank you to Andy who helped me. Nothing to add, or improve. This app do the job.

Ralph Walker
United States
Almost 2 years using the app
FireApps replied February 27, 2021

Hi there,

Here's Peter from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Ali Reviews - Product Reviews Support Team

August 10, 2018

Works perfect. User friendly and super easy to use!

Doggy Kingdom Store
Bulgaria
Almost 2 years using the app
August 5, 2021

they really helped with customer service as i were experiencing some problems with the app and then they sorted out for me. Plus their support communication is great and lovely always on point :)

Desibia
United Kingdom
Almost 2 years using the app
FireApps replied August 7, 2021

Hi Lubomir,

This is Harry from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://alireviews.io/ which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews - Product Reviews Support Team

February 21, 2022

すごく直感的で、コードが苦手な私でも直感的に管理することができます。 分からないことがあれば、いつも、チャットですぐに応対してくれます。
一番いいところは、チャットに日本語で入力しても、自動翻訳で通じるところです。 月額払う意味のあるアプリだと思います!

稲作本店
Japan
Almost 2 years using the app
FireApps replied February 22, 2022

Hi there,

This is Harry from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://fireapps.io/blog which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews - Product Reviews Support Team

September 29, 2022

This is a really good app and I highly recommend. It's easy to use and the customer service is very quick and helpful!

kiyacosmetics
United Kingdom
Almost 2 years using the app
FireApps replied October 4, 2022

Hi Kandic,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

September 6, 2021

Ali Reviews from Fireapps is Awesome. Great customer service as well, Jennifer does an awesome job helping you with any problems that you might have.

Bravo Hawk
United States
Almost 2 years using the app
FireApps replied September 8, 2021

Hi Andres,

I'm Thomas from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about The New Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://alireviews.io/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews - Product Reviews Support Team

January 6, 2022

Customer service is very kind and friendly! I'm currently checking what features it has, but I don't think it's a problem.

黒田さん家のドライフルーツ
Japan
Almost 2 years using the app
FireApps replied January 7, 2022

Hi Yohei,

My name's Fiona from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Ali Reviews - Product Reviews Support Team