Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

January 30, 2023

It was a little confusing to navigate, but the customer service is great. Bo was very kind and helpful.

My Store
United States
4 months using the app
FireApps replied February 1, 2023

Hi there,

I'm Louisa from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Louisa
Ali Reviews by OneCommerce

May 24, 2022

it's awesome, convenient, easy to use, and it's perfect than other apps, the services is good i just need to learn more about it

SkinLarity
Saudi Arabia
5 months using the app
FireApps replied May 27, 2022

Hi there,

Here's Jocasta. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocasta
Ali Reviews - Product Reviews Support Team

March 31, 2018

very good app, works good for credibility

Merchbrowse9
United States
4 months using the app
Edited February 27, 2021

I have tried other apps but they didn't do what I wanted to do for my Shopify store. Then I tried this app and it was almost perfect out of the box. However, I had a couple of issues with the layout of the reviews but Andy on their customer service chat box helped solve my problems.
Great service, thank you lots Andy.

pellmellstore.com
United States
4 months using the app
FireApps replied February 27, 2021

Hi there,

I'm Henry from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Henry
Ali Reviews - Product Reviews Support Team

February 23, 2022

Great support, nice app for all store. I used this for 3 store and it work great, Thank you for help us

XXS Co
United States
4 months using the app
FireApps replied February 24, 2022

Hi there,

I'm Richard from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

July 21, 2022

Customer support is really helpful, I hope, they will continue to do the same thing, The app is new to me but it looks very easy to use,

StopGraffiti
United States
4 months using the app
FireApps replied August 15, 2022

Hi there,

Here's Robert. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

October 22, 2022

I used this app to get reviews for my products it's amazing!! Also great support from the people working

Simply
Canada
4 months using the app
FireApps replied October 24, 2022

Hi there,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

August 8, 2019

Estuve durante una semana muy enfadada porque no me funcionaba la aplicación. No exportaba las reseñas a mi página. Le excluí. Me enfadaba el hecho de tener que pagar sin saber sin funcionaría la versión pago también.
Por insistencia de los e-mails de “Andy”, y por necesitar las reseñas, volví a dar una segunda oportunidad a la app. Aunque no estoy de acuerdo con los términos de servicio. Pero Andy ha sido muy profesional y ha solucionado el problema desde un código que le faltaba a mi web.
Muchísimas gracias, de verdad.

Sunshine Shop-Moda & Complementos
Spain
4 months using the app
FireApps replied August 8, 2019

Hello Karina,

This is Tony from FireApps Customer Support team.

It is really great to hear this good news, and I am so sorry for any inconvenience may have caused to your store previously.

Hope you will continue discovering our app, and in case you have any queries later, please feel free to contact us via our live chat, or our email at support@fireapps.io.

Have a great day.

Regards,
​Tony

July 29, 2022

It's an app that works well for capturing comments and offers a lot of options. they work well. employees are doing a good job. they help. I hope it continues like this. It would be better if the application draws comments from other sites. I want them to evaluate it.

myhometoolsshop
United Kingdom
4 months using the app
FireApps replied August 15, 2022

Hi there,

I'm Richard. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

July 21, 2018

Great App i totally recommend

Arielleempire
United Kingdom
4 months using the app