Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

August 25, 2021

Lisa attended me, an excellent collaborator of the app, she helped me throughout the process, very attentive. recommended

D-visionh
United States
Over 1 year using the app
FireApps replied August 26, 2021

Hi Roberto,

I'm Issac from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about The New Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://alireviews.io/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Issac
Ali Reviews - Product Reviews Support Team

February 15, 2022

Complete app. Fantastic customer service. Way better than the other alternatives on the Shopify App Store

Carathy Cosmetics
United Arab Emirates
Over 1 year using the app
FireApps replied February 16, 2022

Hi Riccardo,

Here's Erica from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Erica
Ali Reviews - Product Reviews Support Team

August 18, 2021

the best app, awesome supporte. I definly recommed this app to anyone with a shopify store. Please do take my word as advice ;)

SunKids
Brazil
Over 1 year using the app
December 30, 2020

VERY GOOD PERFORMANCE VERY GOOD SERVICE. I HOPE CAN USE MORE FUNCTIONS IN FUTUER AND THE CUSTOMER SUPPORT IS VERY GOOD

A1smartshop
Hong Kong SAR
Over 1 year using the app
FireApps replied December 30, 2020

Hi there,

Here's Seri from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - Product Reviews Support Team

April 25, 2022

Great Customer support. Super easy to install and setup. Customer support helped fixed every detail. Highly recommended.

CLARA8A
United States
Over 1 year using the app
FireApps replied April 26, 2022

Hi there,

Here's James. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

August 26, 2020

I used Ali Reviews to help improve conversions and it has worked. Very simple to use. I recommend Ali Reviews to people wanting to improve their store performance.

Hot Mama
United Kingdom
Over 1 year using the app
FireApps replied October 1, 2020

Hi there,

My name's Seri from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - Product Reviews Support Team

May 8, 2021

Excellent customer service! Had an issue with a widget not displaying correctly, and Johnson from the technical team solved it quickly.

LED Outlet
United States
Over 1 year using the app
FireApps replied May 9, 2021

Hi Daniel,

I'm Smith from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Smith
Ali Reviews - Product Reviews Support Team

June 16, 2021

amazing customer service, jennifer and all the team are very polite and kind. always fine, im very happy

CATTANO STORE
Spain
Over 1 year using the app
FireApps replied June 17, 2021

Hi Zaira,

Here's James from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our latest updated version as Ali Reviews.

In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

Edited July 13, 2021

Andy is a professional in helping me! he helped me within 5 minutes. Perfect customer service and great app!

Manory
Germany
Over 1 year using the app
FireApps replied July 14, 2021

Hi Mustafa,

I'm Xavia from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with the newest version of Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://alireviews.io/ for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Xavia
Ali Reviews - Product Reviews Support Team

June 26, 2021

Best review app and best customer service that solve problems fast
Best review app and best customer service that solve problems fast

UltimGadget
United States
Over 1 year using the app
FireApps replied June 28, 2021

Hi El Mehdi,

This is Radleyr from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews as the newest version. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://alireviews.io/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Radley
Ali Reviews - Product Reviews Support Team