Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

Edited June 18, 2019

good,and I really like it, which is very useful, good,and I really like it, which is very useful!!!!

Jane Moon
China
Over 1 year using the app
February 18, 2020

This is useful app and great support team! Anna did good job fixing the problem so quickly! Highly recommend this app!

it&itself
Canada
Over 1 year using the app
Edited February 24, 2023

Buonasera ho avuto un problema nell'importare le recensioni da alireview a pagefly, grazie alla gentilezza di Nicky e alla sua professionalità siamo riuscite insieme a risolvere il problema. Grazie veramente Nicky.

wildbeautylab.com
Italy
Over 1 year using the app
FireApps replied July 19, 2022

Hi Alessandra,

This is Oscar. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team

July 9, 2022

I use this app to help me collect reviews from buyers. It works great. Thanks to the customer service team for the quick reply. Dory helped me today. Really appreciate it.

ninetydress
China
Over 1 year using the app
FireApps replied July 26, 2022

Hi there,

Here's Robert. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

January 4, 2022

I use this app on multiple stores and it's simply the best. What I like the most about it, is their quick and professional support. Thank you!

Chordspirit
Switzerland
Over 1 year using the app
FireApps replied January 5, 2022

Hi Alen,

This is Miranda from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Miranda
Ali Reviews - Product Reviews Support Team

May 14, 2022

The customer service attitude is very good, very patient to help me solve the problem, the product is also good, easy to operate. Recommended!

T238
China
Over 1 year using the app
FireApps replied May 16, 2022

Hi there,

My name's Fiona. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Ali Reviews - Product Reviews Support Team

May 19, 2022

Importing comments is very easy, quick, and very useful. The customer service was very responsive and patiently answered my questions.

TopsellerWM
China
Over 1 year using the app
FireApps replied May 20, 2022

Hi Nana,

I'm Miranda. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Miranda
Ali Reviews - Product Reviews Support Team

April 2, 2019

even I used free plan it's amazing comparing with the other apps
editing and choosing of country and language ... goooood

Vanillya
United States
Over 1 year using the app
July 20, 2022

Lee is one of the best support I have ever had, he guided me step by step to perform some functions within the tool. It is incredible the support and dedication they put to each user, I recommend this app 100%.

Miami Outfit
United States
Over 1 year using the app
FireApps replied August 15, 2022

Hi there,

I'm Thomas. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews - Product Reviews Support Team

August 5, 2021

Great price and the customer support is fantastic! I was using loox before and it is 3 times more expensive. I prefer this app.

42 Apparel
Canada
Over 1 year using the app
FireApps replied August 7, 2021

Hi Adam,

I'm Thomas from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about The New Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://alireviews.io/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews - Product Reviews Support Team