Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

Edited July 14, 2021

Tive problemas com o app porém fui super bem atendido pelo chefe do suporte, que tirou todas as minhas dúvidas, falou comigo por whatsapp. Estou dando 4 estrelas pelos problemas que eu tive, se não seria 5 estrelas. O chefe do suporte está de parabéns, nota 1000!

Tudo Para Seu Bebe
Brazil
3 months using the app
FireApps replied July 12, 2021

Hi Barbara,

I'm Jesse from Ali Reviews - Product Reviews Customer Support Team. We sincerely apologize this inconvenience caused.

Through your chat conversation and seen that you are meeting the main problems including the slow loading speed of review box on mobile and how to export the current review to import for other products. My colleague has supported you to resolve all of these problems, please kindly check it again and let him know if you need further support.

Also we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more. Furthermore, we highly recommend you to check our website for the latest news regarding to The New Ali Reviews at https://alireviews.io/

Best Regards
Jesse
Ali Reviews - Product Reviews Support Team

August 26, 2022

Well putting reviews is important and this app makes it easy to do so.
i dont have it enough time so i cant provide much information

Kingdom of Pets
Greece
3 months using the app
February 3, 2018

Thank you for creating awesome app to save my time. Really saved a lot of my time.

However, there are some room for improvement.

1. Option to automatically pin reviews with photos to the top.
- If I choose 'only with pictures' There are not many reviews that matches the criteria. So often times, I leave 'only with pictures&content' unchecked and import all reviews, and manually go to manage reviews to pin the ones hand by hand. It would be great to import all and have the photo reviews pin to top automatically will solve Review Quantity problem as well.

2. There are quite a few times where the app shows 'can't find any reviews' even if there were. I double-checked the link and there are many products that showed same message.

3. Sometimes, only a few reviews are imported for some reason. Disregarding the criteria.

4. Bulk action button for all reviews. I have +70 products in my store. It is nice that there is Oberlo integration which saves me time (copy & pasting the link). But why not bulk action button for all? It would literally become 1-second import for the whole store.

If you have any question or need clarification, please feel free to contact me! I really appreciate this app and would like to help.

Belavue
South Korea
3 months using the app
Edited April 13, 2019

É um excelente aplicativo, com ele nós conseguimos importar comentários com imagens e escolher o país de origem

Novidades shop
Brazil
3 months using the app
January 26, 2023

I had some problems with the app but the help ws quick it was actually really good 10/10 i really recomend this app for everyone

World wide sales
United States
3 months using the app
FireApps replied January 30, 2023

Hi there,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

February 15, 2023

Good support :)
They solved the problem of the color stars reviews and the color of the review box, kind and collaborative communication

HairDicted
Italy
3 months using the app
FireApps replied February 16, 2023

Hi Alessandro,

My name's Fiona from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Ali Reviews by OneCommerce

October 16, 2022

Its a very good app. The customer support is the best I have every experienced. The only down side to this app that it can only do 10 reviews for free.

Smart Lights
United States
3 months using the app
FireApps replied October 19, 2022

Hi there,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

For your concern about 10 review for Free plan, we will take it into consideration. Also, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

April 7, 2019

Saves a lot of time! the application is very useful, especially for entrepreneurs. highly recommended and adds trust to the clients!

Red and Yellows
Philippines
3 months using the app
October 8, 2018

Great so far. Trying trying it out using the free version, which means I am having to add each review per item, one by one. Tedious, but I guess it will be worth it ... eventually :)

Modbackpack
United Kingdom
3 months using the app
February 3, 2023

I have the free version and it works wonders, sure you can't have more than 10 reviews and won't let you show any media content in the reviews but everything else is perfect, very intuitive, you can modify a lot of things, really personalizable, if my business works well I'll surely get some upgraded plan, also the customer support is fantastic, had a bug with the star review bar and they fixed it in no time.

Soundix
Spain
3 months using the app
FireApps replied February 6, 2023

Hi Juan,

This is Harry from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews by OneCommerce