Ali Reviews ‑ Product Reviews , 14,225 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.
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This App is not for FREE it will charge you 3 or 4 times in one month.
This app is shit. It said its free there is no where on the app Thats says its going to charge. DO NOT RECOMMEND THIS APP.
I got like 10 reviews for like a small amount of products. Horrible. Not only that, but after I uninstalled their app they kept parts of their code in my theme codes and put "Loading..." on the bottom of all my product pages. Took me 3 weeks later to figure out that Ali Reviews was response for this! Horrible Service.
Hi there,
I'm William and we're deeply sorry for your bad experience with us.
As usual, after you uninstall our app, all codes will be removed as well and there will be no change to your site. However sometimes there will have some lines of code leftover on your site for some reasons, but no worries you can resolve it by yourself with published instruction article
https://support.fireapps.io/en/article/ali-reviews-how-to-remove-the-leftover-code-after-having-the-app-uninstalled-fceqg4/
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
William
Ali Reviews - Product Reviews Support Team
I was happy when I first used this app, the function, UI, etc.
but when I tested my page speed here:
https://developers.google.com/speed/pagespeed/insights/
my product page speed was: 49 / 100. Followed google's suggestion, removed the app, I speed up the page speed to: 81 / 100.
they have not optimized the files of the app. and make sure you removed the app completely, includes the files in your theme.
If only i can give you guys a 0 but I will say this will be the only review I will see from this app. It's crap!
They help you install to get you interested in purchasing but your own your own after that. Faking their support to get your money then they're out once you paid
This app simply does not work. I tried on Mac, Windows etc. It keeps asking me to download the chrome extension even after I downloaded it
Veuillez me rembourser les 9$ que j'ai payé hier pour 24heures d'utilisation. Je viens de désinstaller cette application qui ne fonctionne pas. Aussi, ne me prélevez pas les prochaines mensualités.
I am waiting for you to contact me asap
Hello Ibtissam,
This is Ken from FireApps Customer Support team, and thanks for your feedback on Shopify.
First of all, I well understood your issue, and we are so sorry for this inconvenience may have caused to your store.
Unluckily we did not have any chance to assist you directly with a staff account, or a remote session due to your restricted environment.
Besides, I have seen that our agent, Myra, is contacting to you for a refund, and please note that we need billing payment in order to compare with Shopify Partner, so the refund request can be done completely. We do appreciate your cooperation at the earliest in order to finish this process, and next month you will not be billed too.
Thank you for your understanding, and in case you have any queries later, please feel free to contact us via our live chat, or our email at support@fireapps.io
Regards,
Ken
FRAUD. Free plan states you can add 5 reviews to 10 products ... FRAUD. When I try to add just 3 to the first product it says "Please upgrade to Premium package to use this feature." FRAUD
I have 65 products in my store and dozens are not even active and this app claims that there are 65 Reviewed Products when I install it (FRAUD). No products have reviews so there are NO reviewed products. FRAUD.
It gets even better ... this app puts a 0 star rating on every product (up near the order button, away from where any reviews would be) and does not state "No Reviews" like reputable apps. This is SLANDER. So not only will they not allow me to add 5 reviews for 10 products, they SLANDER all the products in my store with a Zero Star rating right in the visitor's face. If they did allow me to add reviews for 10 products they would SLANDER the remaining products in my store.
YOUR APP KEEP CRASHING AND TELLS ME TO CONTACT SUPPORT ALL THE TIME .... I'M SO ANNOYED
I cant see reviews on my product page, I completed all the steps, I need help with support service !
Hi Oscar,
This is Ken from FireApps cs team, thanks for your message.
Really appreciate your feedback on Shopify App Store about our app. It would be much appreciated for us to improve our app function better.
I got your concern, it was because you don't have our app reviews box, so the imported reviews can't be seen anywhere on your product page.
About your case, you can follow this instruction: https://help.fireapps.io/ali-reviews/storefront-display/how-to-add-review-box-to-product-page
If it doesn't work, please create a staff account for us and send to email: support@fireapps.io so that we could help you to add reviews box. Make sure to give us Products, Apps, and Theme access permission, then notice us on by a message. Our technical team will help you quickly.
For more details on how to create a staff account, kindly read this article.
As I have checked, you have uninstalled our app already.
Please help me to reinstall the app so that we can help you quicker.
We're waiting for your reply.
Regards,
Ken