Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

October 8, 2018

Great so far. Trying trying it out using the free version, which means I am having to add each review per item, one by one. Tedious, but I guess it will be worth it ... eventually :)

Modbackpack
United Kingdom
3 months using the app
February 3, 2023

I have the free version and it works wonders, sure you can't have more than 10 reviews and won't let you show any media content in the reviews but everything else is perfect, very intuitive, you can modify a lot of things, really personalizable, if my business works well I'll surely get some upgraded plan, also the customer support is fantastic, had a bug with the star review bar and they fixed it in no time.

Soundix
Spain
3 months using the app
FireApps replied February 6, 2023

Hi Juan,

This is Harry from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews by OneCommerce

November 20, 2020

Johnson provided very good support, when I needed. The app itself is 4/5.
Plans for multiple stores would be a good idea!

Hallux Health
Bulgaria
3 months using the app
FireApps replied November 22, 2020

Hi there,

I'm Dermot from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Ali Reviews app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Dermot
Ali Reviews - Product Reviews Support Team

Edited February 12, 2019

Topgostei bastante, porem nao estou mais conseguindo importar os produtos do shopífy para o ali review, mas na primeira vez eu consegui e gostei bastante.

Sulimann Store
Brazil
3 months using the app
November 15, 2022

I used this app to help make my store look better and add reviews. I was assisted and guided with customer support which is something this company does good at, Thank you.

Rooverz™️
United States
3 months using the app
FireApps replied November 17, 2022

Hi there,

This is Harry from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews by OneCommerce

November 8, 2022

At first the app didnt work. My reviews wouldnt work but i asked for assistance and they really helped sort everything.

Green Stop Shop
Ireland
3 months using the app
FireApps replied November 8, 2022

Hi Paul,

This is Miranda from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Miranda
Ali Reviews by OneCommerce

Edited January 22, 2018

Nice and great app,but a little bit slow.

Clickme Fashion Shop
Philippines
3 months using the app
January 12, 2022

i have always wanted a review page to try and boost up my sales/make customers trust the store more, so i downloaded ali reviews as my products are imported from aliexpress, everything was simple enough as a bulk edited all the reviews and the customer service is 10/10 so far

Veya Sportswear
United Kingdom
3 months using the app
FireApps replied January 13, 2022

Hi Veya,

Here's Robert from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

October 14, 2019

reallly good so far, easy to import and i think prob worth upgrading later on because it will make the process even easier

Wolf Merchandise
United Kingdom
3 months using the app
Edited July 10, 2019

Imported product reviews from aliexpress to shopify seamlessly. Had to add manually, time consuming.

Only-HandPicked
India
3 months using the app
FireApps replied July 10, 2019

Hi there,

I'm Johnson from FireApps Customer Support team, and thank you for your feedback.

Regarding your concern, I highly recommend you to consider about using our Unlimited plan with Oberlo integration function which will help you to pick up AliExpress links automatically instead of having to add manually as of now.

Hope it can clarify your query, and I am so sorry for this inconvenient situation.

Besides, please feel free to reach out to us if you have more queries later. We’re willing to help you via our live chat, and our email at support@fireapps.io

Cheers,
Johnson