Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

November 9, 2017

Great product! Only issue I found it that it freezes and sometimes crashes chrome on occasion. Wonderful app otherwise!

Luminousloot
United States
2 months using the app
October 24, 2020

Votre app est très utile, je pense pas qu'un bon et fluide depart en e-commerce peut étre faite sans l'exsitence d'Alireview ,et aussi l'assistance du support comme Lisa qui me setient beaucoup pour reussir mon experiene, merci pour elle et pour tout les autres assistants. comme debutant cela m'encourage a continuer et essayer les autres app; thanks Lisa thanks Aliapps team..

CLICBAZAAR
Morocco
2 months using the app
FireApps replied October 25, 2020

Hi there,

This is Johnson from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Ali Reviews - Product Reviews Support Team

May 22, 2019

Congratulations...
Very Nice!
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Lojas Shark
Brazil
2 months using the app
Edited September 16, 2018

Les avis disparaissent 1 fois sur 2.... sinon génial... Si vous pouviez régler ce problème assez vite cela serait pas mal.

FaisUnCadeau.com
France
2 months using the app
March 1, 2019

yes i like this apps you can do good review for youre home page or youre product, this is a good apss take it!^^

Leddicted
Spain
2 months using the app
February 21, 2021

Excellent review app, easy to use and configure to personal branding etc. Comes with more features than I realised and support is spot on! Only niggle is that it sometimes doesn't load on tablets using Safari but apparently the developers are working to resolve this. Overall recommended.

Massage Sports GB
United Kingdom
2 months using the app
FireApps replied February 22, 2021

Hi there,

I'm Cappi from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.

Regarding to your concern, our Dev team is still checking on it to make sure that our app will work properly on most of the common devices.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Cappi
Ali Reviews - Product Reviews Support Team

Edited September 16, 2020

I initially had a 1-star review after having a hitch with one of their support team who kept sending me links to their DIY articles when I had problems with ratings not working on my pages. However, I'd like to thank Lisa for basically rescuing me before I ruined my entire code. I'll refrain from 5 stars for now due to the apparent lack of automation in installing code...or maybe its just me. I'll revisit after testing out the app a little bit more.

Sugar Coated Gifts
United States
2 months using the app
FireApps replied September 17, 2020

Hello Geoffrey,

Here is Seri from FireApps Customer Support Team, and I am so sorry for the inconvenience that have caused to you.

Normally based on our testing, our app will be integrated automatically to your store/theme, however in case you did customization on your theme, our app might not work as expected. Also I'm happy to see that my colleague, Lisa, assisted you to solve this issue.

If you have any further concern later, please feel free to contact us via our live chat, or email at support@fireapps.io

Warmest regards,
Seri

Edited January 11, 2019

this is such s great app it says you get unlimited reviews per product for the $10 plan but you get 50

The Dog Toy Superstore
Ireland
2 months using the app
May 3, 2019

Very good app, support really reactive, they helped me in no time.
Easy to manage, most features are simple and good.
This app is fast and have a nice and clean look and feel, plus it's easy to tweak with CSS.

However, I still miss a few :
* for some reason I can only import 5 or 4 stars review, not all of them.
* it doesn't detect duplicates nor propose to synchronize with new reviews (so when you need to update, you should manually delete all reviews from a product and re-import).

5 stars deal
Laos
2 months using the app
Edited November 24, 2019

Good app easy to use, you can customize the theme put it exactly as your page, and there's 3 different formats of reviews, also you can put the language you want, just excellent

Comprasporti.com
United States
2 months using the app