Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease in collecting and displaying product reviews, with a special mention for its Review Importer feature compatible with AliExpress and Amazon. The app's customization options, automatic review updates, and distinction between verified and unverified reviews are highly valued. Merchants commend the responsive customer support and clear interface. They report increased customer confidence, conversion rates, and improved SEO rankings. The app's automated review request emails and review management tools are also appreciated.

November 8, 2019

Nice app. For multi-product store, the premium version is a must because of Oberlo integration. However, it needs some updates like "randomizing" number of reviews for all products so it doesn't look fake having every product with the same number of reviews.

PinkyPromise Shop
Kosovo
About 2 months using the app
FireApps replied November 8, 2019

Dear Customer,

Here's Petey from FireApps Customer Support team, and thanks so much for your feedback.

I well noted, and much appreciate your great opinion.

Besides, I have sent this to our Business Development team to consider this function in future versions.

And rest assure you will be informed via email accordingly once this function is available.

If you have any concern, please feel free to contact us via our live chat, or email at support@fireapps.io

Have a great weekend ahead.

Regards,
Petey

December 6, 2018

Good app for importing reviews. Many useful functionalities available, and many more in the paid version.

Urban Checkers
India
About 2 months using the app
February 10, 2018

Great app. Easy to work with, very quick allows manual editing.

Teststoreborce
Australia
About 2 months using the app
September 20, 2018

great app i am happy with it i recommand you gays out there to give it a try and enjoy the features on this app

YuniverStore
United States
About 2 months using the app
June 8, 2022

Het is even puzzelen en uitvogelen hoe wat moet en af en toe even zoeken, maar het eindresultaat ziet er professioneel uit. Ook het klantenservice team helpt je direct zodra ze zien dat je er niet uitkomt.

Octotech
Netherlands
About 2 months using the app
FireApps replied June 9, 2022

Hi Shayan,

Here's James. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

October 30, 2022

I just started using it, but one thing I appreciate the most is their great customer service. They provide live chats, which is very helpful.

Gracova
United States
About 2 months using the app
FireApps replied November 1, 2022

Hi Jessica,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

May 22, 2020

nice, easy. give tutorials. i am still lerning how to use it , at the moment its easy and fast review

LittleBoomBoo
Spain
About 2 months using the app
FireApps replied May 24, 2020

Hi there,

Here's Raymond from FireApps Customer Support team, and thank you for your feedback.

Should you need any help from us later, please feel free to contact us via our live chat, or our email at support@fireapps.io.

Best Regards,
Raymond

November 14, 2022

I like the app because of the versatility and variations of review importation as well as being able to edit reviews to be more high quality and fix grammar. Whenever there was an issue my VA Charlette helped me through it.

Dengala
United States
About 2 months using the app
FireApps replied November 16, 2022

Hi there,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

Edited May 4, 2020

c'est une bonne applie , je recommande franchement ça aide et c'est efficace pour les commentaires..nb

Tom Brands
France
About 2 months using the app
FireApps replied May 11, 2020

Hi Gael,

I'm Muffin from FireApps Customer Support team, and thanks for your feedback.

We are working so hard in order to improve our app better with more functions in daily basis, so hopefully it will bring much more happier to you.

Besides, I took a look around your store, and unfortunately, reviews and rating stars have not been displayed properly, so please let me know if I can give you a hand to fix it at the earliest which can highly bring more conversions to your store.

Look forward to hearing your reply.

Regards,
Muffin

Edited February 5, 2020

so far its the only app iv'e had actually send the reviews to my store so, good so far. would recommend

Royal Fun Pet Shop
United States
About 2 months using the app