Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease in collecting and displaying product reviews, with a special mention for its Review Importer feature compatible with AliExpress and Amazon. The app's customization options, automatic review updates, and distinction between verified and unverified reviews are highly valued. Merchants commend the responsive customer support and clear interface. They report increased customer confidence, conversion rates, and improved SEO rankings. The app's automated review request emails and review management tools are also appreciated.

August 15, 2022

I think the best App for reviews! Complete and very customizable. A must-have to give credibility to your business.

Cloevo
Italy
6 months using the app
January 25, 2021

Awesome! Its Cheaper an better than Loox! Loox cotst 30 Dollar with all the same features from Alireviews!

Tierpassion
Germany
6 months using the app
FireApps replied January 25, 2021

Hi there,

My name's Issac from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Issac
Ali Reviews - Product Reviews Support Team

May 14, 2021

The support staff Andy and Kate @ help center provided excellent advice and fast customer service in regards to my sign up of the app's plan. Kudos to them. I enjoy the app's easy functionality in the areas of importing and managing reviews. Super easy friendly app

FabsBikeAccessories
Malaysia
6 months using the app
FireApps replied May 14, 2021

Hi Cecelia,

I'm Mia from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Mia
Ali Reviews - Product Reviews Support Team

November 11, 2022

I really liked the customer service, Shen helped me with everything, so happy with this app and glad i choose it

FKXMEDIA
United States
6 months using the app
FireApps replied November 15, 2022

Hi Kurosawa,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

December 8, 2022

This is my to-go app. works great. The customer service is top-notch. Neville was very helpful with all my inquiries about setting up the app.

MamboSmart
Denmark
6 months using the app
FireApps replied December 8, 2022

Hi there,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

October 21, 2019

Great app! Fast and efficient customer support! I would highly recommend this app. Thanks a lot Andy!

Carpe Diem
United Kingdom
6 months using the app
March 4, 2022

Amazing App with great support.
Nice options to import reviews and it was really great to have on my store.

Shop It Here
India
6 months using the app
FireApps replied March 6, 2022

Hi Vijayinder,

Here's Erica. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Erica
Ali Reviews - Product Reviews Support Team

February 17, 2018

Great and easy to us App. Very handy for startups.

Star Shiner
Romania
6 months using the app
October 2, 2021

Very helpful customer service. We use Alireviews for all of our stores, it is very great. Thanks Jennifer :)

Balmy Drum
United States
6 months using the app
FireApps replied October 4, 2021

Hi Enes,

This is Jason from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.

We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jason
Ali Reviews - Product Reviews Support Team

April 1, 2021

They are very professional and the application works very well......................................

Ashley Aaron
Switzerland
6 months using the app
FireApps replied April 2, 2021

Hi Dylan,

Here's Lee from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lee
Ali Reviews - Product Reviews Support Team