Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

February 28, 2019

Very good app. Simple to use and provide reviews easily so we can build social proof and sell more because of it. Thank you

ProdHook
United States
4 months using the app
Edited May 7, 2021

Very neat recently updated features, they've updated everything and it's easy to get help the rare times I need them, I highly recommend this app for any ecommerce, you can use different designs and templates, or just put the reviews in a custom tab as I've done, works great for my simpler website.
Cons?
Can't honestly think of any, the rare times I needed help with the coding, I got assistance pretty quickly.
Johnson (or whoever you get) is usually super quick and friendly too.

LEDecor Furniture
United States
4 months using the app
FireApps replied May 9, 2021

Hi Zamira,

Here's Joanne from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review of the newest version Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to The New Ali Reviews at https://alireviews.io/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Joanne
Ali Reviews - Product Reviews Support Team

June 8, 2022

I'm now using this app, and it's fantastic.
It's simple to set up, simple to use, and very adaptable.
Lee from customer support did a great job making my store look beautiful and neat without even asking. He has provided me with a warm, kind and excellent service. Highly Recommended!!

Hooman & Paws
United States
4 months using the app
FireApps replied June 9, 2022

Hi Ignacio,

Here's Jocasta. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocasta
Ali Reviews - Product Reviews Support Team

October 21, 2022

I'm impressed with the very fast customer service. Always there to help with any questions. Solve issues fast.

essentialgreenkids
Germany
4 months using the app
FireApps replied October 24, 2022

Hi Samuel,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce

Edited June 29, 2021

the application allows you to do a lot of things, the after sales service is dynamic and fast, which is a good thing

shopestla
Guadeloupe
4 months using the app
FireApps replied June 21, 2021

Hi Kenny,

I'm Thomas from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about The New Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://alireviews.io/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews - Product Reviews Support Team

August 14, 2022

I had assistance from Pauline and she went above and beyond to assist me, she was extremely helpful in addition she sorted out my product listings for me, i'm ever so grateful. thank you so much. Karlene - Simply Chic Home Decor

Simply Chic Home Decor
United Kingdom
4 months using the app
FireApps replied August 15, 2022

Hi there,

I'm Richard. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

Edited May 21, 2020

Excelente aplicación!!! todo funciona correctamente y es muy fácil de usar y fácil de entender!!! la recomiendo!
Facilita mucho la colocación de los comentarios!

Sliding Point
Spain
4 months using the app
FireApps replied October 7, 2020

Hi there,

Here's Raymond from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Ali Reviews - Product Reviews Support Team

June 17, 2019

bom demais gostei muito parabéns! procurava um app assim que mostrasse resultados do produto e estou muito satisfeito com o app

Albuquexpress
Brazil
4 months using the app
May 31, 2022

Eu adoro o Ali Reviews pois é o único app que eu conheço que nos dá liberdade de edição e vários widgets incríveis. Sem contar com o suporte no atendimento que é fantástico!!

É de Casa Store
Brazil
4 months using the app
FireApps replied June 4, 2022

Hi there,

I'm Thomas. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews - Product Reviews Support Team

February 25, 2021

great service! I have been using them for years and I look forward to continuing to work with what I consider the best review app in the market

click2shop
Philippines
4 months using the app
FireApps replied February 25, 2021

Hi there,

This is Vivian from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vivian
Ali Reviews - Product Reviews Support Team