Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

December 12, 2019

This app is so convenient. The interface is really easy to use and the reviews load fast. I love it !

Meoli Care
France
3 months using the app
Edited February 5, 2022

I have been through a lot of trials checking on review importing apps. Eventually, I ended up to this application. I was truly amazed by the layout of the app page and a bunch of pretty beneficial tools for auto-marketing. I had a little issue with the app to import reviews properly but Flora was just a God-sent angel to get that fixed though, It turned out more problematic than before. I was feeling disappointed and kinda furious. After leaving some messages regarding the issue to the team, I was desperately waiting to receive a solution. I checked my website within just few hours after and Unbelievably noticed that everything was just simply functional and well-performing. My store is looking more fantastic and trustable now. The way the reviews showing off at the bottom of product page blows you away, Eye-catching, phenomenal and highly promising. Putting myself into customer shoes, I now can learn on products' quality and performance to finally make a better well-informed decision leading to a transparently trusted business between me as a customer and the seller. Thank you Andy! Grace, Flora and other team members for up-running this awesome application. You made my day!

TANGO FUN ELECTRONICS
Canada
3 months using the app
FireApps replied February 2, 2022

Hi France,

This is Bernice from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Bernice
Ali Reviews - Product Reviews Support Team

June 17, 2022

I've been using this app for a few different shops, always super helpful :) The live chat is around for anything you might need and the customizability is top tier.

Snugglinic
United States
3 months using the app
FireApps replied June 20, 2022

Hi Dylan,

Here's Phoebe. Thank you so much for your greathearted review of Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Phoebe
Ali Reviews - Product Reviews Support Team

Edited December 9, 2022

I used this app (Ali reviews ) for import aliexpress reviews and it works perfectly, and has a good technical support, thank you Zenny.

OrthoPillow
Algeria
3 months using the app
FireApps replied November 15, 2022

Hi Nacer,

I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews by OneCommerce

March 5, 2021

The app helps me a lot with conversions. A real review helps other buyers to buy their products sooner.

IBuySmartOnline
Netherlands
3 months using the app
FireApps replied March 7, 2021

Hi there,

Here's Michael from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Michael
Ali Reviews - Product Reviews Support Team

Edited November 22, 2019

Great app to have in a starting shopify store, Very easy to use, Also the support specially Muffin - Was able to fixed my concern in a minute, Very accommodating, Highly recommended. Cheers!

Shop@LexiStore
Philippines
3 months using the app
February 4, 2023

Ellie was super helpful, he made sure to give me a lot of good advice and he was nice and respectful the whole time, he made sure to tell me what I needed to do to improve my store, and I needed someone else point on view on everything, which he did and I am extremely grateful right now.

Andreanabeauty.com
United States
3 months using the app
FireApps replied February 6, 2023

Hi Andreana,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce

December 11, 2020

I used this app and it was very easy to put in the reviews, I got some help from Lynn and she helped me move some things around. nice person!

tegenix
United States
3 months using the app
FireApps replied December 13, 2020

Hi there,

I'm Andrew from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Ali Reviews app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Andrew
Ali Reviews - Product Reviews Support Team

December 19, 2017

convenient,and easy to use. but it will be better if you add a function to choose with words or without word comments

Mn Phone Accessory
China
3 months using the app
February 16, 2023

I would completely recommend this app. It is very easy to learn, as well as 10/10 customer service. I didn't even have to ask, and Dory helped me with a number of different things, and leaving all of my questions answered! Genuinely one of the best costumer service experiences I have had.

MagnetMate
United States
3 months using the app
FireApps replied February 22, 2023

Hi Quin,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce