Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease in collecting and displaying product reviews, with a special mention for its Review Importer feature compatible with AliExpress and Amazon. The app's customization options, automatic review updates, and distinction between verified and unverified reviews are highly valued. Many reported increased customer confidence and conversion rates. The app's interface is praised for its simplicity and efficient import function. Support is described as responsive and helpful. Additional benefits include SEO advantages and robust review management tools. The automated review request emails have notably increased the number of reviews received.

January 4, 2023

very good answers and fast response all that pages may be. These people are the bests and I'm pleased

Nymerex
Spain
3 months using the app
FireApps replied January 9, 2023

Hi Unai,

Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce

Edited May 20, 2020

Jennifer has helped me tremendously. Amazing customer service. Best reviews app on shopify. Would recommend.

Curvexture
Singapore
3 months using the app
FireApps replied October 7, 2020

Hi there,

I'm Anna from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Ali Reviews - Product Reviews Support Team

August 17, 2020

Amazing support and their interface , i love their support they always reply very quickly and they keep on adding new functionalities.

LauraWell
India
3 months using the app
FireApps replied October 1, 2020

Hi there,

This is Seri from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - Product Reviews Support Team

May 19, 2022

Have been surprised that i just installed Ali Reviews, just entering the app and got contacted by Dory to offer her help to me, she was of a great help learned a lot about the app with her help, five star for that.

LeysfexShop
Canada
3 months using the app
FireApps replied May 23, 2022

Hi Joel,

Here's James. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

April 9, 2021

Top notch customer service and great app! Been using this for a while now. Looking forward for the future updates.

Rapoly
United Arab Emirates
3 months using the app
FireApps replied April 11, 2021

Hi Nasser,

Here's Kyle from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review of the newest version Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to The New Ali Reviews at https://alireviews.io/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team

December 28, 2020

It's very easy to use, it didn't show the comment when it was installed, but then jennifer helped me very enthusiastically, and now it can display normally.

Repopper
China
3 months using the app
FireApps replied December 28, 2020

Hi there,

I'm Zachary from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Zachary
Ali Reviews - Product Reviews Support Team

December 1, 2022

Net de app geïnstalleerd. Ziet er goed uit en je kan reviews op de homepage plaatsen wat helemaal top is

Brillo De Galaxia
Netherlands
3 months using the app
FireApps replied December 2, 2022

Hi Juan,

I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews by OneCommerce

November 25, 2020

The support staff is very helpful.
When I had a problem, they responded immediately.
Ali Reviews is a very good application.

SHUORE
Japan
3 months using the app
FireApps replied November 25, 2020

Hi there,

Here's Frederick from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Frederick
Ali Reviews - Product Reviews Support Team

May 13, 2020

Lisa was great help. Very convenient being able to import reviews on products i'm selling. Looks very professional.

Instyletonight
United States
3 months using the app
FireApps replied October 7, 2020

Hi there,

This is Andy from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andy
Ali Reviews - Product Reviews Support Team

October 31, 2022

Good app, affordable pricing and great support from the team. I would totally recommend this app for seller

Gizmosup
Vietnam
3 months using the app
FireApps replied November 1, 2022

Hi Dang,

I'm Louisa from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Louisa
Ali Reviews by OneCommerce