Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

February 13, 2018

Great app. Auto importing of reviews is very easy and fast though most of the time you have to make some edits.

Aromama Essentials
Philippines
Over 2 years using the app
June 25, 2018

Nice, simple to use app. Faced some glitches, but now working seamlessly

Bodytherapy Pro
Canada
Over 2 years using the app
Edited July 14, 2021

Best Apply very quickly ! Love it ! I search a best apply but this is THE BEST apply and the team is very very good and reactivity ! Thank's to Lisa !!!!!!! Love this apply so much. sorry for my english, I'm French so...

LEAHKENA
France
About 2 years using the app
FireApps replied July 15, 2021

Hi Sandra,

Here's Kyle from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review of the newest version Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to The New Ali Reviews at https://alireviews.io/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team

Edited September 18, 2020

nice support and app. they support me fast. I just would like to say that it must have a button to choose if the starts of ratings appears or not on the top of the product page.

Coisa e Treco
Brazil
About 2 years using the app
FireApps replied September 29, 2020

Hi there,

Here's Lynn from FireApps Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Ali Reviews - Product Reviews Support Team

September 21, 2021

Nice assistant, fast, team is great
About the price, I'm brazilian, here 1 dolar is R$6, this service is good but very expensive for us

SeuToy
Brazil
About 2 years using the app
FireApps replied September 23, 2021

Hi André,

I'm Jasper from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.

To make your experience better, we will keep on improving our services to meet your expectation. Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jasper
Ali Reviews - Product Reviews Support Team

Edited August 3, 2019

good ,very fast, but still expensive . hope can change the price soon, so that can continue to use this app to help growing business, thanks for supporting !

StylishFactory - One Stop Shop For Everything
China
About 2 years using the app
May 13, 2022

Very simple and convenient to use, excellent costumer service. My only complaint would be the occasional errors on the website.

HousewareAdora
Canada
Almost 2 years using the app
FireApps replied May 16, 2022

Hi Carl,

I'm William. Thanks for your positive review of Ali Reviews.

As you said that "My only complaint would be the occasional errors on the website." I seem not to catch your point, please explain it more details. I have seen that one of my colleague has sent you follow-up email, please kindly check it for further help.

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team

Edited March 7, 2022

Pas mal d'amélioration, efficace, rapide
Je recommande surtout avec leur service client très rapide.

PAKUN
France
Almost 2 years using the app
FireApps replied September 14, 2021

Hi Yann,

Here`s Shanley from Ali Reviews - Product Reviews Customer Support Team, and we are deeply sorry for this inconvenience causing to your store.

Regarding to your concern as my colleague was fixing your case, but he accidentally published your unpublished theme into live theme without your approval. I personally talked directly to him in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your understanding in this situation.

Also we have seen that you're having an active chat with my colleague, so please feel free to let them know if you need further help.

Looking forward to hearing from you soon

Best Regards
Shanley

January 18, 2021

Customer service, with Lisa, was great, quick! The plateform is simple and easy to use. Great product.

Alfred Cloutier Ltd. - Canada
Canada
Almost 2 years using the app
FireApps replied January 18, 2021

Hi there,

I'm Edgar from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Ali Reviews app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Edgar
Ali Reviews - Product Reviews Support Team

October 16, 2020

The app accidentally broke my code, but Seri is vey professional, she resolves all my problems very fast, thank you!

newyes1
United States
Almost 2 years using the app
FireApps replied October 18, 2020

Hi there,

This is Leo from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Leo
Ali Reviews - Product Reviews Support Team