Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

March 4, 2021

Great app I only wish there was more customization and different styles :) Fast support, they always do some custom code stuff for me :)

Motivation Den
Australia
Over 1 year using the app
FireApps replied March 4, 2021

Hi there,

This is Oscar from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your feedback for The New Ali Reviews.

We will note your point to improve our app in the better way. Furthermore, with the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team

August 24, 2018

This is an amazing app. It does all that is says and the support is very helpful and timely. The only reason I am giving it a 4 and not a 5 is that it only allows imports from Ali Express. Other then that very happy.

Naked Kiwi
New Zealand
Over 1 year using the app
August 16, 2021

Assistenza molto veloce e disponibile per cercare di risolvere il problema nel piu breve tempo possibile.

Time to Love shop
Italy
Over 1 year using the app
FireApps replied August 17, 2021

Hi Giuseppe,

This is Patrick from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://alireviews.io/ which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Ali Reviews - Product Reviews Support Team

December 15, 2021

I'm giving it a 4 for now as I've only just installed and started using the app but had great service from Lisa who was in contact from the moment I installed the app. She was proactive and gave me updates on what wasn't working, and if I'd like her assistance in getting it sorted. Which I did opt for, and the turnaround time of everything was quick and super helpful. Thank you Lisa for all your help!!

The Beverage Club
South Africa
Over 1 year using the app
FireApps replied December 16, 2021

Hi Nzeka,

I'm Christabel from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Christabel
Ali Reviews - Product Reviews Support Team

Edited August 5, 2021

great! And the service is great. As avaliações funcionam perfeitamente e dá para moddificar bastante coisa. Gostei e o atendimento deles é rápido e bom.

Nihonjin Loja
Brazil
Over 1 year using the app
FireApps replied August 7, 2021

Hi Nihonjin.

Here's James from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our latest updated version as Ali Reviews.

In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

Edited December 26, 2019

I installed this app to be able to have reviews for my products to help build trust it's easy to use

PugPak Boutique
United States
Over 1 year using the app
Edited February 1, 2021

best customer service I've ever experienced, but do constantly need to message them everytime I add the app to my turbo theme

Baby Bub
Australia
Over 1 year using the app
December 6, 2019

good app, i like it ood app, i like it ood app, i like it ood app, i like it ood app, i like it ood app, i like it

OSTTY
United States
Over 1 year using the app
November 29, 2017

Not bad, need more time for proper review. So far so good!

Workingoutinstyle
United States
Over 1 year using the app
Edited June 15, 2021

Andy provided excellent assistance fixing an issue we were having. Reliable and quick to troubleshoot.

The Landmark Project
United States
Over 1 year using the app
FireApps replied October 6, 2020

Hi there,

My name's Muffin from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Ali Reviews - Product Reviews Support Team