Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
October 13, 2020

I had a problem and Andy helped me solve it quickly, I am very satisfied. Excellent support. Thanks!

O Safari
Brazil
Time spent using app: About 4 years
FireApps replied October 13, 2020

Hi there,

I'm Alan from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Alan
Ali Reviews - Product Reviews Support Team

October 13, 2020

Really cool ! Support more than efficient ! Andy is the best ! :) Recommand it ++++++++++++++++++++++++++++++++++

StarsLights
France
Time spent using app: 30 days
FireApps replied October 13, 2020

Hi there,

This is Peter from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.

Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Peter
Ali Reviews - Product Reviews Support Team

October 13, 2020

Really amazing app, very easy to work with. Lisa was very helpful in advising me to make my store look prettier! Thank You

Sweetie Lux
Mexico
Time spent using app: 9 days
FireApps replied October 13, 2020

Hi there,

Here's Victor from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Victor
Ali Reviews - Product Reviews Support Team

October 13, 2020

The team is very responsive and responsible. I'm very appreciate their help on my Shopify store. Thank you so much!

OVER
Malaysia
Time spent using app: About 1 year
FireApps replied October 13, 2020

Hi there,

My name's Paul from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Paul
Ali Reviews - Product Reviews Support Team

October 13, 2020

Andy helped me very quick out! Service is quick and helpfull, instant repsonse and fixing all the problems in a short amount of time.

hondentempel.nl
Netherlands
Time spent using app: About 2 months
FireApps replied October 13, 2020

Hi there,

Here's Erik from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Erik
Ali Reviews - Product Reviews Support Team

October 13, 2020

Perfect, the team helps me during 1 hour and find the solution to my problem !! Perfect app and I recommand it

MagicSteamer
France
Time spent using app: 4 months
FireApps replied October 13, 2020

Hi there,

I'm Anna from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Ali Reviews - Product Reviews Support Team

October 13, 2020

The app is nice and professional! I don't understand coding, but a collaborator named 'Muffin' helped me out! She set everything up on my website on my preferences! It looks amazing! A lot of respect and compliments for her! Five stars thanks to her

AUTOGOED.NL
Netherlands
Time spent using app: 3 months
FireApps replied October 13, 2020

Hi there,

Here's Seri from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - Product Reviews Support Team

Edited October 12, 2020

I added this App to my store and legit within 5 seconds Lynn (amazing support member) had checked out my store and seen that the STARS were not showing. She hit me up, asked if she could fix it, and within 3 mins I was up and running in PERFECT order. Brilliant service by Lynn. Thanks!

Incense Backflow
Australia
Time spent using app: 3 months
FireApps replied October 12, 2020

Hi there,

Here's Raymond from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Ali Reviews - Product Reviews Support Team

October 12, 2020

Good application. Very reactive and competent customer support (Lisa). Functional application is quality customer reviews, bringing seriousness to your e-commerce store. I recommend

Illuminate NL
France
Time spent using app: 2 months
FireApps replied October 12, 2020

Hi there,

This is Johnson from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

Furthermore, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Ali Reviews - Product Reviews Support Team

October 12, 2020

the app is great. andy gave me the best possible customer service by fixing a bug in my store. I am likely to buy a higher plan because my sales are increasing

JugBerry
Spain
Time spent using app: Over 1 year
FireApps replied October 12, 2020

Hi there,

I'm Kate from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Ali Reviews app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Ali Reviews - Product Reviews Support Team