Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease in collecting and displaying product reviews, with a special mention for its Review Importer feature compatible with AliExpress and Amazon. The app's customization options, automatic review updates, and distinction between verified and unverified reviews are highly valued. Many reported increased customer confidence and conversion rates. The app's interface is praised for its simplicity and efficient import function. Support is described as responsive and helpful. Additional benefits include SEO advantages and robust review management tools. The automated review request emails have notably increased the number of reviews received.

April 21, 2021

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toyo996
North Macedonia
About 2 months using the app
FireApps replied April 22, 2021

Hi Aleksandar,

Here's James from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for reaction, we're really happy to know that you love our latest updated version as Ali Reviews.

In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

January 4, 2023

Vani was very helpful and helped me a lot she should get promoted thanks a lot again and it really helped

RIO'S Seasonal
Kuwait
About 2 months using the app
FireApps replied January 9, 2023

Hi Moneer,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

Edited November 15, 2022

Fanny provided excellent service and accommodated my needs very well. The app is a great way to show reviews for you store.

LazyArch
United Kingdom
About 2 months using the app
FireApps replied November 9, 2022

Hi Brandon,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

March 19, 2023

Sencillo y buena atención al cliente, solucionan cualquier problema que puedas tener muy rápidamente :)

Kaizen Finds
Spain
About 2 months using the app
FireApps replied April 18, 2023

Hi Aroa,

This is Harry from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews by OneCommerce

March 7, 2022

great and fast service .. LISA is very good on time all the time very organized appilication ........

WAHLA
Egypt
About 2 months using the app
FireApps replied March 10, 2022

Hi Abdelrahman,

I'm Richard. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

February 17, 2021

muito bom, simples de usar e muito pratico. Estou gostando bastante.
......................................

T&E Importss
Brazil
About 2 months using the app
FireApps replied February 17, 2021

Hi there,

I'm Harrison from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Harrison
Ali Reviews - Product Reviews Support Team

April 27, 2021

the assistence is fantastic, i had resolve my problem in about 1 hour, thank you for all. I couldn't leave with my store without resolve my problems into, now i can start!

yours-jewels
Italy
About 2 months using the app
FireApps replied April 27, 2021

Hi matteo,

My name's Sophie from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using The New Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://alireviews.io/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Sophie
Ali Reviews - Product Reviews Support Team

Edited July 20, 2020

Very good customer help. Petey suggested me to add the review box in my home page, and since I'm not familiar with coding, he did it for me!

Men Shaving
Italy
About 2 months using the app
FireApps replied October 2, 2020

Hi there,

I'm Anna from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Ali Reviews - Product Reviews Support Team

September 18, 2020

suporte muito prestativo me ajudou muito a configurar a exibição dos reviews direitinho, vale a pena para quem esta iniciando

Zephis
Brazil
About 2 months using the app
FireApps replied September 29, 2020

Hi there,

Here's Kate from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Ali Reviews app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards,
Kate
Ali Reviews - Product Reviews Support Team

December 15, 2020

Andy is a very nice and fast employee. did everything efficiently and quickly. satisfied with applications

Ambbassador
United States
About 2 months using the app
FireApps replied December 15, 2020

Hi there,

This is Beatrix from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Beatrix
Ali Reviews - Product Reviews Support Team