Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
Edited August 6, 2020

I wanted to show reviews on my homepage,this app helped me a lot! Very fast & efficient chat support! Thank you Anna,I am very excited to dig further into using this app! Definitely recommend!

recodeco
China
Time spent using app: 4 months
FireApps replied October 2, 2020

Hi there,

Here's Anna from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Anna
Ali Reviews - Product Reviews Support Team

August 6, 2020

Very flexible: can import, delete, and edit and customize theme colors and display. Great customer service by Petey as well!

Sole Secrets
Canada
Time spent using app: 5 months
FireApps replied October 2, 2020

Hi there,

This is Petey from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Ali Reviews - Product Reviews Support Team

August 6, 2020

This app is so easy to use and has all the necessary features that I need. The service team is so professional and kindly helped me out with certain problems. Especially the service team member Muffin helped me a lot, thank you.

Resty
United States
Time spent using app: 3 months
FireApps replied October 2, 2020

Hi there,

Here's Muffin from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. Rest assured that we will do our best to deserve your trust.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Ali Reviews - Product Reviews Support Team

Edited August 6, 2020

I learn this app usage with the help of chat support person name 'Muffin'
help me a lot. They guys are awesome. Also, they review your store and make them better and teach you how to improve it to get more sales.
Thank you so much for your support 'Muffin'.

Dealanic
India
Time spent using app: 12 days
FireApps replied October 2, 2020

Hi there,

This is Muffin from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Ali Reviews - Product Reviews Support Team

August 5, 2020

sehr hilfreich ihre app, einfach zur bedienen und tolle funktionen. ich freue mich schon auf die zukunft :)

Bimuds
Germany
Time spent using app: 4 days
FireApps replied October 2, 2020

Hi there,

I'm Lisa from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Lisa
Ali Reviews - Product Reviews Support Team

August 5, 2020

Support service is simply great, thank you Anna! The problem was solved in minutes + the app is really great itself

Lost Parcel
France
Time spent using app: About 1 month
FireApps replied October 2, 2020

Hi there,

Here's Anna from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Anna
Ali Reviews - Product Reviews Support Team

August 5, 2020

Many thanks to Anna for helping me adding reviews at specific areas in my shop ! She has been very quick and efficient !

Theraflex
France
Time spent using app: 8 months
FireApps replied October 2, 2020

Hi there,

My name's Anna from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Anna
Ali Reviews - Product Reviews Support Team

August 5, 2020

Amazing app, really looks sleeking clean and professional and customer service is on point! There was something I wanted to change that wasn't in the options and I've contacted them and Seri get back to me real quick and sort my issue out. Really happy with the app overall!

SpikeVibe
United Kingdom
Time spent using app: About 2 months
FireApps replied October 2, 2020

Hi there,

Here's Seri from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - Product Reviews Support Team

August 5, 2020

Great app and service! I had problems with putting a rating star under title and didn't know how. The kind customer service staff Johnson helped me solve it thoroughly. Absolutely 5 stars.

LAKEEAONLINE
China
Time spent using app: 5 months
FireApps replied October 2, 2020

Hi there,

This is Johnson from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review.

Always my pleasure to assist you! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Ali Reviews - Product Reviews Support Team

August 4, 2020

This app is a must-have to increase sales and to attract customers. Response time from the support team is excellent. Seri is an excellent representative and was very helpful! Thumbs Up.

Sandro's Bodega
United States
Time spent using app: 5 months
FireApps replied October 2, 2020

Hi there,

Here's Seri from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - Product Reviews Support Team